What are the responsibilities and job description for the Member Service Representative/ Teller position at Kohler Credit Union?
Join Our Team as a Floating Teller/Member Service Representative!
Are you passionate about providing exceptional service and building meaningful relationships with others? Kohler Credit Union is looking for a Full-Time Floating Teller/Member Service Representative to join our team! If you're excited to contribute to our mission of enhancing financial well-being and enjoy working in a dynamic, member-focused environment, we'd love to meet you!
We believe in a balanced work-life experience by offering flexible scheduling, ample paid time off, and a competitive hourly wage starting at $17.50 per hour, plus an additional $1.00 per hour for floating positions. Our benefits package is comprehensive, including medical, dental, and vision plans, a strong 401(k) option, life insurance, tuition reimbursement, and other great perks!
Become part of an inclusive team that values professional growth and diversity. With our robust training and mentoring programs, we are dedicated to providing the tools and support you need to succeed and advance in your career.
Role Overview:
As a Floating Teller/Member Service Representative, you will be the first point of contact for our members, assisting them with financial transactions, addressing their banking needs, and offering valuable products and services that support their financial goals. You will work primarily at our Saukville branch but may travel to other Southern branches as needed.
Key Responsibilities:
- Build lasting relationships with both new and existing members by helping them achieve their financial goals through the products and services we offer.
- Meet and exceed performance goals related to accuracy, service quality, and member satisfaction.
- Process financial transactions securely and accurately, including cash handling.
- Adhere to established procedures for managing accounts, ensuring security and compliance.
- Communicate clearly and professionally with members, whether in person, by phone, or via email.
- Travel to various branches as required to assist with member needs and tasks.
- Participate in continuous training and development to stay current with industry trends and best practices.
- Take on additional responsibilities to support the credit union's goals.
What We're Seeking:
- Education: High School Diploma or equivalent required.
- Experience: Previous customer service experience preferred, with cash handling experience a plus.
- Skills: Strong math and computer skills.
- Flexibility: Ability to travel between branches and work rotating Saturday shifts from 8:00 AM to Noon.
- Compliance: Ability to adhere to industry standards and regulations.
Apply today and help us create a stronger financial community while advancing your career at Kohler Credit Union! We look forward to having you on our team.
Salary : $18
