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Wellness Experience Coordinator, Kohler Hospitality

Kohler Hospitality
Kohler, WI Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025
Work Mode: Onsite

Location: Kohler, WI

Opportunity

Are you someone who actively engages in wellness and lifestyle such as yoga, cycle, fitness & spa? Do you want to bring your health and wellness expertise to a Five Star environment? If so, then the Wellness Experience Coordinator, Sports Core is the career for you!

Specific responsibilities include:

  • Provide guests personalized service: Pre-arrival one-to-one service, Onsite well-being consultations, Post-Visit follow up within 30 days after visit.
  • Responsible for Wellness Immersion Retreats, VIP Wellness Guests and future in-house guests for all services including well-being, booking wellness services, travel arrangements, dining, spa, golf & outdoor activities; along with personalized amenity bags.
  • Responsible for revenue management; upselling resort wide experiences when booking.
  • Partner with internal accounting regarding payment management for services and any associated fees with external providers


Information Responsibilities:

  • Maintain a working knowledge of all resort properties and onsite facilities including hours of operation, as well as daily activities and area attractions.
  • Also have a detailed knowledge of the history of Kohler and the assigned hotel.
  • Maintain superior level of knowledge of well-being facilities including Sports Core, Yoga on the Lake, Bold Cycle, Awakening in Woodlake Market, River Wildlife, and Kohler Waters Spa.
  • Maintain working knowledge of in room exercise equipment and knowledge of well-being minibar options and amenities specific to Carriage House.
  • Provide directions and maps, including walking trails, city map, or state maps. As well as, provide guest with weather or road conditions.
  • Provide suggestions and recommendations for future wellness events or activities.
  • Work with Sales Executive-Wellness, Director-Wellness, and Director-Kohler Waters Spa in the planning, organizing and executing of wellness forums and events.


Message and Amenity Responsibilities:

  • Inform room service of amenity deliveries and fill out the necessary information.
  • Inform other shifts of daily activities through the use of the concierge logbook or notes.
  • Inform supervisor of any problems or unusual circumstances.


This is a Full Time position working weekdays and weekends. Shifts will vary between 8:00am and 5:00pm

Skills/Requirements

  • Bachelors Degree in Hospitality Tourism, Communications or Marketing preferred.1-2 years of hospitality/lodging experience required.
  • Motivational interviewing experience or training preferred.
  • Previous experience in wellness related field is required
  • Must be willing to work holidays, nights and weekends.
  • Demonstrated knowledge of local areas strongly preferred.
  • Demonstrated experience in the promotion of health and wellness consultation services preferred.


Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $25.00-$28.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com .

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com . Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

Salary : $25 - $28

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