What are the responsibilities and job description for the Part Time Leasing Agent - Drake Plaza position at Kohner Properties Inc?
We are seeking an experienced and energetic part-time leasing agent to join our team at Drake Plaza Apartments. Drake Plaza Apartments is an apartment community located in the city of St. Louis, close to St. Louis University and Harris Stowe University. The community contains eighty-five units with a mix of one and two-bedroom homes and a few commercial storefront spaces.
JOB BRIEF: The Leasing Agent is responsible for outreach marketing and is instrumental in developing marketing plans and strategies in order to maximize occupancy.
FUNCTIONS OF THE JOB
- Greets and welcomes all visitors, residents and prospective residents.
- Answers telephone inquires. Encourages prospects to schedule appointments by utilizing creative closing techniques and overcoming objections.
- Must be knowledgeable regarding the apartment community, its amenities, the surrounding community, and its competition.
- Frequently shops competition to improve sales technique and gain awareness of market comparables.
- Weekly outreach marketing to local businesses, preferred employers, etc. to establish and maintain positive relationships for referrals.
- Responsible for compiling and maintaining the database of market comparables.
- Responsible for utilizing social media advertising
- Meets prospective residents and records information on guest cards to ascertain needs and qualifications.
- Responsible for daily data entry of all leads (phone calls, e-mails, and visits) and marketing sources.
- Responsible for conducting daily follow up with prospects.
- Responsible for daily inspection of the display unit and or “show” apartments, amenities and the “leasing lane”. Promptly freshens as needed and reports any needed concerns or repairs needed.
- Exhibits a positive customer service attitude and represents the community and company well.
- Emphasizes features, benefits, and positive lifestyle rewards of the community.
- Carefully conducts application verification process to ensure qualified applicants and submits to manager for approval.
- Inspects rented unit and checks keys well in advance of move-in date.
- Prepares lease agreement. Collects initial fees and assists residents throughout move-in process.
- Prepares and processes lease renewals and required paperwork for the renewal.
- Data entry of service requests, application information, market surveys, etc.
Scheduling: The schedule is Monday through Friday 1:00 pm until 5:00 pm. Occasional weekend work or work outside of scheduled hours may be required. Occasional work at other properties may be required.
Requirements:- Must effectively convey ideas, images and goals to a diverse group of personalities verbally and in writing.
- Good customer service skills
- Competent in the use of telephone, fax, copier, scanner, and computer, including use of e-mail, Microsoft Word, Excel, and data entry.
- Must be organized and detail oriented.
- Applicant must have reliable transportation and be able to provide proof of automobile insurance.
Education and/or Experience:
- High school diploma or GED required
- Prior marketing or sales experience required; property management experience helpful.
- Yardi experience is helpful
