What are the responsibilities and job description for the Mental Health Case Manager position at Koinonia?
Responsibilities:
- Provide case management support for behavioral health services, coordinating and implementing treatment goals.
- Act as a liaison between families and the agency, fostering collaborative treatment planning.
- Assess psychosocial and life skills needs, addressing factors impacting client success.
- Conduct educational workshops for parents/guardians on child development, stress reduction, discipline, and safety.
- Manage caseload information, handle phone calls, and mediate issues among clients, families, and staff.
- Link clients with community resources, offer crisis management services, and collaborate with interdisciplinary teams.
- Develop comprehensive discharge plans in coordination with clients, families, staff, and referral agencies.
- Train and consult with staff on psychosocial needs, advocate on case, policy, and program levels.
Competencies:
- Exemplary attendance
- Excellent communication skills, both oral and written
- Strong organizational skills and ability to prioritize tasks
- Demonstrated clinical knowledge in behavioral health and developmental disabilities
- Intermediate computer skills
- Professional telephone etiquette
- Tact and diplomacy in interactions with parents, clients, peers, and staff
Requirements:
- Bachelor's degree in a field of human or social services from an accredited college or university.
- Minimum of 1 year of experience in the field of IDD, MI, or a related field.
- Working knowledge of serious mental illness, developmental and intellectual disabilities, treatment modalities, and community resources.
- Good grasp of technology (Word, Excel, relevant apps).
- Ability to establish effective working relationships and maintain confidentiality.
- Adherence to professional boundaries and ethics.
- Possession of a valid Ohio Driver's License, personal vehicle, appropriate driving record, and insurance coverage.
