What are the responsibilities and job description for the Field and Shop Technicians position at Komatsu?
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, includingTimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Komatsu is looking for both Field and Shop Technicians on multiple shifts . As a Shop or Field Technician at Komatsu, you will be responsible for the timely and effective repair of machine components either in the shop or in the field. You will work directly with our customers to ensure their equipment operates at peak performance, contributing to the success of their projects.
- Complete assigned jobs and task to meet flat rate times and re-do metric.
- Work safely and follow all KEC/Customer safety policies and procedures.
- Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
- Follow contamination control and HAZMAT rules and regulations.
- Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
- Ability to provide accurate quotes and pricing estimates to the customer.
- Diagnose and troubleshoot problems, give recommendations for repairs.
- Test and verify correct operation of all repairs and adjustments.
- Apply general failure analysis and procedures to determine proper diagnosis.
- High school diploma or general education degree (GED) required.
- Associate Degree in Diesel Technology or equivalent preferred.
- Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
- Flexibility to work various schedules including shift work.
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to compute rate, ratio and percentages
- Ability to calculate figures and amounts such as percentages, area, circumference and volume
- Ability to deal with problems involving several concrete variables in standardized situations
- Certified to operate a forklift and/or manlift.
- May be required to complete a DOT physical.
- Required to complete MSHA certification.
- May be required to complete respirator certification.
- Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
- Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
- Occasionally exposed to extreme heat; risk of electrical shock and vibration.
- Noise level in the work environment is usually moderate.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
