What are the responsibilities and job description for the Manager, Operational Excellence position at Komatsu?
Manager, Operational Excellence
Date : Feb 21, 2025
Location :
Tucson, AZ, US, 85706
Req ID : 31752
Onsite or Remote : Onsite Position
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision : revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.
The Company
Job Purpose
The Manager – Operational Excellence will be responsible for operational success of Automation customers by actively identifying and implementing improvements in either behaviors, practices, processes or product design opportunities. The successful candidate will demonstrate and provide operational expertise and guidance, in collaboration with the distributor partners and customers, leading to continuous improvement of operational performance. Leading a multi-discipline team, use of data insights will be critical to identify best practice, process improvement and product opportunities in areas such as :
AHS truck optimization
Productivity - Cycle time, speed, payload, Queue improvements and whole of cycle performance analysis
System availability
Travel Requirements
- Up to 30%, or as required for business purposes
Job Duties and Responsibilities
Ensure continual productivity improvement and sustainability of the FrontRunner system in operation.
Develop and lead an effective team of multi-discipline engineers – Data analytics, mining engineering, mechatronics etc.
Coordinate internal parties from multiple business units for any Automation productivity work.
Align Operational Performance with other Komatsu activities and products
Provide detailed statistical reports to clients and Komatsu, presenting with clarity and certainty of required steps for improvement.
Track progress and benefits of improvement initiatives and record their value.
Develop, review, and continuously improve Operational program tools, KPI dashboard, and processes, including those to drive results and continuous improvement cycles.
Productivity modelling for new customers and new automated equipment introductions.
Perform line management activities such as recruiting and retaining, conducting performance reviews, maintaining career development plans, etc.
Required Skills
Bachelor's Degree in Engineering with Mining, Civil, Geological, or Industrial specialization, or an equivalent combination of education and experience
10 years of relevant mining operational practice experience (Management, Planning, engineering etc.)
Demonstrated ability to identify key stakeholders, form strong relationships, and influence others when required
Ability to work with little or no supervision
Customer focused, commitment to excellence
Results driven, with ability to manage multiple projects
Strong ability to communicate fluently and productively with clients
Desired Skills
MBA or Mine Engineering Master's Program
Project Management Certification
Black Belt Six Sigma or Lean certification
Team leadership experience in a mining environment
Knowledge of and familiarity with autonomous systems
Strong written communication skills
10 years of experience in Technology Development, Deployment, and Services experience
10 years of experience in the Mining industry or consultancy work experience in middle management positions pertaining to mine planning, mine operations or mine technology, or in a Komatsu role of Sales, Customer Service, or Performance Assurance
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Nearest Major Market : Tucson
