What are the responsibilities and job description for the Field Service Technician position at Komline?
As a pioneering leader at the forefront of advanced separation technologies, Komline has built a global reputation for its’ engineering excellence. Through a combination of innovative engineering, cutting-edge manufacturing, and decades of experience, Komline continues to produce the highest quality equipment by maintaining its own integrated manufacturing facilities. Servicing our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing end-to-end separation solutions tailored to meet our clients’ needs. With a continuous record of rapid expansion and strategic acquisitions, Komline sets itself apart as we welcome and continue to grow our burgeoning business.
The Field Service Technician will ensure the seamless operation of advanced systems and equipment. The Technician will travel extensively and connect with diverse teams while working on client/project sites.
Responsibilities:
- Lead the start-up, commissioning, and optimization of electrical and mechanical systems on-site
- Conduct detailed equipment checks, verify installations, and ensure readiness for customer operations
- Analyze and record performance data during equipment tests to ensure peak efficiency
- Deliver hands-on and classroom training for customer teams, developing clear lesson plans and guides
- Collaborate with design teams by providing detailed field markups for “as-built” revisions
- Oversee the activities of vendors, contractors, and project teams to meet project timelines
- Conduct site inspections, resolve technical challenges, and ensure all work meets high-quality standards
- Create clear, concise technical reports and maintain punch lists for project closeouts
- Work on shop floor assembly when not traveling for customer service.
- Other duties as assigned
Required Skills & Experience:
- A background in engineering, technical services, or related fields (degree preferred but not required with equivalent experience)
- 5 years of field service experience, including proficiency with mechanical and electrical systems
- Strong skills in reading and interpreting technical drawings and manuals
- Familiarity with control panels, motor starters, AC/DC drives, and instrumentation
- Experience with programmable controllers and operator interface terminals is a plus
- Outstanding organizational skills to manage projects and meet deadlines
- Exceptional communication, both written and verbal, to build rapport with teams and customers
- Attention to detail and problem-solving mindset, ensuring smooth operations and customer satisfaction
- Thrive in fast-paced environments with extensive travel (up to 75%, including long-term assignments domestic and international)
Equal Opportunity Statement: Komline is an EEO employer – M/F/Vets/Disabled