What are the responsibilities and job description for the Medical Equipment Technical Support Specialist position at Konami Digital Entertainment?
We seek a motivated and detail-oriented Medical Equipment Technical Support Specialist to join our dynamic team.
As a trusted advisor to our customers, you will provide top-notch technical support for our medical equipment and devices.
You will respond to customer inquiries and resolve issues through effective communication, troubleshooting, and problem-solving.
Your duties will also include contributing to maintaining accurate records in our systems, such as Insite, OTS Database, and KCGN, as well as collaborating with internal teams to ensure smooth operations and high-quality products.
The ideal candidate will possess excellent technical and interpersonal skills, combined with experience working in a fast-paced environment.
Proficiency in Microsoft Office, particularly Excel, is a must.