Computer Operator I

KITSJob ID 2440074KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact KGSrecruiting@koniag-gs.com to verify its validity.Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Computer Operator I to support KITS and our government customer in Silver Spring, MD. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity.We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.Koniag IT Systems, a subsidiary of Koniag Management Solutions, is seeking an entry-level Computer Operator I (SCLS) to join our team. This role is responsible for monitoring and maintaining the efficient operation of computer systems, networks, and related equipment, ensuring optimal performance and minimizing downtime. The ideal candidate should possess a basic understanding of computer operations, a willingness to learn, and the ability to work in a fast-paced environment.Essential Functions, Responsibilities & Duties may include, but are not limited to : The Computer Operator I will be responsible for : Monitoring and controlling computer systems, networks, and peripheral equipment, following established procedures and guidelines.Performing routine maintenance tasks, such as software updates, system backups, and hardware checks, under the supervision of senior operators or system administrators.Identifying and reporting operational issues, system errors, and hardware / software malfunctions to the appropriate technical support personnel.Assisting in the implementation of solutions and troubleshooting activities, as directed by senior operators or technical support teams.Maintaining accurate records and documentation of system operations, maintenance activities, and incidents.Adhering to data security and integrity protocols, following established procedures for data backup, recovery, and access controls.Providing basic technical support to end-users, addressing minor issues or escalating more complex problems to senior personnel.Collaborating with IT professionals, system administrators, and other colleagues to learn and understand system operations and maintenance processes.Requirements : Education : High school diploma or equivalent.Ability to obtain a Public TrustWork Experience, Knowledge, Skills & Abilities : Basic understanding of computer hardware, software, and networking concepts.Work under close personal supervision and respond to provide detailed written or oral guidance before and during assignments.As instructed resolve common operating problems and may serve as an assistant operator working under close supervision or performing a portion of a more senior operator's work.Familiarity with operating systems and office productivity software.Ability to follow written and verbal instructions accurately.Strong attention to detail and commitment to data accuracy.Willingness to learn and adapt to new technologies and procedures.Basic troubleshooting and problem-solving skills.Excellent written and verbal communication skills.Ability to work independently and as part of a team in a fast-paced environment.Ability to maintain confidentiality and handle sensitive information.Desired Skills and Competencies : Basic knowledge of computer programming or scripting languages.Familiarity with system monitoring tools and utilities.Understanding of data backup and recovery procedures.Experience in a government or military IT environment.Knowledge of cybersecurity principles and best practices for secure system operations.Ability to multitask and prioritize tasks effectively.Strong problem-solving and analytical skills.Working Environment & ConditionsThis job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.The incumbent must occasionally lift and / or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.Our Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military / veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.Equal Opportunity Employer / Veterans / Disabled. Shareholder Preference in accordance with Public Law 88-352