What are the responsibilities and job description for the Senior Engineer - M365 position at Konica Minolta Business Solutions U.S.A., Inc.?
**Job Summary:**
This is a Hybrid role that requires commuting to Ramsey offices.
- Design, develop and implement Microsoft 365 solutions to meet KMBS business requirements.
- Manage and maintain Microsoft 365 services, ensuring high availability and performance.
- Monitor the performance and usage of Microsoft 365 services.
- Provide guidance and expertise on project roadmaps related to M365.
- Aid in regular audits and assessments of the Microsoft 365 environment.
- Develop and implement policies and procedures for Microsoft 365 usage.
- Provide technical support for Microsoft 365-related projects.
- Assist in the migration of data to Microsoft 365 services.
- Provide technical support and troubleshooting for Microsoft 365-related issues.
- Collaborate with IT and other departments to integrate Microsoft 365 services with existing systems.
- Develop and maintain documentation for Microsoft 365 configurations and procedures.
- Stay up to date with the latest Microsoft 365 features and updates and recommend improvements to existing solutions.
Key Responsibilities:
- In-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Strong understanding of networking, security, and compliance as they relate to Microsoft 365.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Organization skills to balance and prioritize work and multitask.
- Excellent analytical and problem-solving skills.
- Effective communication skills to communicate with support personnel, customers, and Stakeholders.
- Positive attitude and passion for modern management, security controls & customer orientated outcomes.
- Excellent verbal & written communication skills.
- Bring initiative and self-motivation.
- Ability to collaborate across globally dispersed teams.
- Ability to handle highly confidential information with tact and discretion.
- Passion for automation and delivering change.
- Customer and service delivery focused.
- Ability to work independently and as part of a team.
- Experience with PowerShell scripting and automation.
Qualifications:
- Occasional travel may be needed.
- Availability for on-call after hours support as needed.
Physical Requirements:
- Ability to sit for extended periods.
- Ability to lift and move computer equipment up to 20lbs as needed.
- Bachelor's degree in computer science, Information Technology, or a related field preferred.
- 7 years of experience in IT infrastructure, with at least 5 years focused on Microsoft 365.
- Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certification.
- Experience with Microsoft Azure and hybrid cloud environments is a plus.
About Us:
Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now.
Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through technology. The company guides and supports its clients' digital transformation through its expansive office technology portfolio, including IT Services, intelligent information management, managed print services and industrial and commercial print solutions.
We are an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
