Shipping Support Associate

Summary & Essential Responsibilities:

The Shipping Support Associate plays a critical role in processing daily end-user orders, ensuring the accurate and efficient printing, picking, packing, and staging of orders. As a key part of the fulfillment team, this role is responsible for executing essential administrative and shipping operations ensuring orders are shipped on-time while maintaining accuracy, organization, and compliance with company standards.

Essential Responsibilities:

• Print and organize shipping labels for daily end-user orders ensuring accuracy in quantity and SKU.
• Efficiently pick, pack, and stage orders with precision to meet fulfillment requirements and order deadlines.
• Ensure that all picked and packed items match order specifications before staging for shipment.
• Prepare packages for carrier pickup and assist in loading shipments ensuring all orders are shipped on-time.
• Count on-hand inventory available for daily end-user orders and reconcile with any and all company inventory management platforms at the end of each day ensuring all systems reflect equal and accurate quantities.
• Report inventory discrepancies or damaged goods to the Order Fulfillment Supervisor and appropriate departments.
• Work closely with the Order Fulfillment Supervisor to ensure sufficient stock of needed packing supplies (i.e. label paper, printer ink, boxes, bags, etc).
• Provide backup support to the packing team during peak periods or staffing shortages to ensure timely order fulfillment.
• Support other departments when needed to maintain smooth fulfillment center operations.
• Adhere to company guidelines for product handling, storage, and movement within the warehouse.
• Maintain a clean and organized work area, ensuring all tools, materials, and equipment are properly stored at the end of each day. Additionally, contribute to the cleanliness of common areas by disposing of waste, wiping down surfaces, and keeping shared spaces tidy to promote a safe, efficient, and professional work environment.
• Report any safety hazards or operational concerns to the Warehouse Team Lead or Order Fulfillment Supervisor.
• Adhere to all company policies, procedures, and core values.

Education and/or Work Experience Requirements:

• High school diploma or equivalent required; additional education or training in office administration, logistics, or a related field is a plus.
• Previous experience in a shipping, or logistics role is preferred.
• Familiarity with warehouse management systems, order fulfillment processes, and label printing is advantageous.
• Knowledge of packing processes, shipping procedures, and quality control standards.
• Forklift operator experience a plus.

Skills and Competencies:

• Strong attention to detail, especially in printing accurate shipping labels, preparing shipments, and reconciling inventory.
• Excellent organizational skills for managing and maintaining digital and physical records of orders and shipping documentation.
• Ability to work efficiently in a fast-paced environment while maintaining high standards of accuracy.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook) and warehouse management software; experience with label printing systems is a plus.
• Ability to communicate effectively with team members and other departments.
• Strong time-management skills to handle multiple tasks and ensure timely processing of shipments.
• Ability to handle physical tasks, including lifting and moving boxes, when providing backup support to the picking and packing team.
• Ability to adapt quickly to changes in priorities and work demands during peak periods or staff shortages.
• Encourages and adheres to all safety protocols in the warehouse.

Qualifications

• Shipping & receiving
• Distribution center
• Class E
• Driver's License

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $18 - $19