What are the responsibilities and job description for the Inside Sales - Building Materials position at Koopman Lumber & Hardware Co.?
ABOUT THE ORGANIZATION: Family-owned and operated since 1939, Koopman Lumber & Hardware boasts 13 locations across Massachusetts. These include three full-line stores in Whitinsville, Uxbridge, and North Grafton, offering lumber, hardware, paint, and lawn and garden supplies. Additional locations include a lumber, hardware, paint, and design center in Sharon, a full-service paint store in Milford, and lumber yards with kitchen design centers in Hudson, Andover, Fairhaven, Dennis, Pembroke, and Indian Orchard. We also have distribution centers in Uxbridge and Sutton. Koopman Lumber specializes in building materials and supplies, including lumber, hardware, moldings and millwork, tools, power equipment, windows and doors, engineered lumber, and kitchen products. Our extensive network of outside sales professionals serves most of New England, offering expertise in lumber, millwork, kitchens, and paint.
EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
OPEN DATE: 1/9/2025
CATEGORY: Inside Sales
POSITION: Inside Sales - Building Materials
DESCRIPTION:
Inside Sales – Building Materials
Basic Function: Responsible for working cooperatively with two to three Outside Sales Representatives, Management, Estimating, Engineering and Credit departments as well the Distribution Center to provide exceptional customer service to our existing customers and help create new customers with the objective of increasing margin, meeting or exceeding monthly sales quotas for each assigned Outside Sales Representative, and increasing customer satisfaction.
Candidates must have:
- Ability to Multi-Task and Prioritize
- Understanding of supply & demand in the Building Materials industry
- Experience with Window manufacturing software helpful (Jeld-Wen, Andersen, Marvin)
- Bistrack Point of Sale system experience a plus
- Ability to interact positively with co-workers & clientele
POSITION REQUIREMENTS:
Skills, Knowledge & Abilities:
- Basic computer skills and knowledge of Bistrack. Other programs will include Saberis, Andersen IQ, Kas-Kel Simplicity Plus, Marvin OMS, and Jeld-Wen Quick Quote
- Microsoft Office experience (Word, Excel, Outlook)
- Ability to do math, read orders, follow instructions
- Ability to communicate with customers, other employees and supervisors using verbal and written skills
- Good interpersonal, communication and customer service skills and telephone etiquette
- Ability to work independently, with little direct supervision, while meeting deadlines and objectives
- Responsible for handling all aspects of an order process including non-stock items with our various suppliers
- Create quotes and submit orders through various window & door software.
Financially Strong Family-Owned Company
Based on 40-45 hours/week, Monday-Friday
Salary Commensurate with Experience
401K, Health Benefits, Dental Optional, Disability
SHIFT: Days
EXEMPT/NON-EXEMPT: Non-Exempt
FULL-TIME/PART-TIME: Full-Time
LOCATION: Sutton
KEYWORDS: inside support, building materials, sales