Lead ERP Application Analyst

Lead ERP Application Analyst

Position Summary:

Responsible for planning and executing all facets of the life cycle for the ERP Applications supporting Kootenai Health, our affiliates and downstream customers. Assists in the analysis, design, implementation, optimization and support of the use of ERP systems & applications that support human capital, supply chain, financial, and other back-office business processes. Knows the technical capabilities of the systems they support, as well as understand data elements, interfaces, and the workflow and functional use of the ERP systems & supporting third party applications. Participates in new module or new application implementation and upgrades, and will act as a liaison between departmental staff, Information Systems staff for all facilities and the application vendors. Responsible for leading and mentoring other analysts, and will organize and prioritize assignments, perform peer review and provide technical feedback.

Responsibilities:

• Provides leadership for an identified group of analysts; mentors and develops other team members through coaching and influence rather than through direct supervision
• Monitors and manages work assignments for an identified group of analysts; organizes and prioritizes tasks, tickets and deliverables
• Performs peer review, provides technical input and feedback, and has input into annual performance appraisals
• Performs in-depth analysis of current and future workflows, data collection, report details and other technical issues associated with the ERP systems and designated third-party applications
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
• Investigates standardization and process improvement opportunities while making build decisions
• Validates data is accurate and meets business requirements
• Designs and executes mid- to large-scale application testing as required
• Provides support for the installation and implementation of system patches, service utilities and version upgrades as assigned; leads or participates as a team member on process improvement efforts; ushers system environment changes
• Participates in integrated area domain and affinity groups in support of operational governance; may lead or facilitate group discussions.
• Troubleshoots, identifies root cause, and documents problems of medium to high complexity for assigned applications and systems
• Leads Incident Management and Problem Management efforts
• Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met
• Maintains data integrity and security for assigned applications and systems
• Develops system documentation as assigned per standards
• Validates/approves system documentation developed by corresponding assigned team of analysts
• Develops communication related to education efforts for deployments, upgrades, optimizations and other system changes as assigned
• Analyzes workflows and understanding policies, procedures and constraints in core clinical or business area(s) of responsibility
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial and efficiency needs
• Performs other related duties, as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications:

• Associate's degree in Healthcare, Computer Science, Information Technology or a related field preferred, or equivalent education/experience required
• Minimum of 2 years of relevant experience in Healthcare, Finance, Supply Chain or Support/Corporate Services operations or Information technology required
• Minimum 5 to 7 years of analyst experience preferred
• Prior lead or supervisory position preferred
• Required system application certifications to complete assigned work as assigned
• Participates in after hours on-call, on-call rotation and service recovery efforts as required
• Advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the development and deployment of application software necessary to run the healthcare systems business, clinical or financial systems
• Comprehensive understanding of business principles to evaluate information system and healthcare regulatory needs
• Knowledge of Healthcare information systems

Working Conditions:

• Must be able to lift and move up to 10 lbs
• Must be able to reach arms above or below shoulder height
• Must be able to maintain a sitting position
• Typical equipment used in an office job
• Repetitive movements

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

Apply today! Please contact the HR Front Desk at 208-625-4620 or email careers@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.