What are the responsibilities and job description for the IT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc. position at KORE1 Technologies?
THIS JOB IS ONSITE IN BREA, CA.
THIS IS A CONTRACT UP TO 4 MONTHS THAT (PENDING MUTUAL FIT / PERFORMANCE) COULD BE EXTENDED.
NO 3RD PARTY FIRM CANDIDATES.
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for an IT Support Technician: helpdesk / desktop support, Windows, MS 365, Entra ID, etc.
The IT Technician is responsible for the comprehensive support of all of day-to-day IT needs. The scope includes hardware, software, network security, web presence, and telephony systems. The IT Technician will ensure all employees have the right systems and access to perform their jobs effectively. Additionally, the IT Tech will help identify ways to drive efficiency or cost savings by optimizing or better leveraging new and existing technologies.
Roles and Responsibilities:
- Identifying and acting on opportunities to improve and update software and systems
- Developing and implementing IT policy and best practice guides for the organization
- Setting up and supporting employee IT equipment and network access
- Designing training programs and workshops for staff
- Conducting regular system audits
- Running and sharing regular operation system reports with senior staff
- Manage, review, and assess IT vendors
- Troubleshoot hardware and software issues related to internal IT
Requirements and Experience:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- 2-5 years of experience working in IT operations
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
- Strong critical thinking and decision-making skills
- Excellent project management skills and strong ability to prioritize
- Firm grasp of IT infrastructure and operations best practices
Compensation depends on experience but is typically $24-28/hr W2.
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Salary : $24 - $28
