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Room Service Attendant

KOURY CORPORATION
Greensboro, NC Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/8/2025

The Room Service Server ensures that guests receive exceptional service within the comfort of their rooms. This position requires a blend of hospitality and organizational skills to ensure that orders are accurately taken, prepared, and served in a timely and professional manner.
Key Responsibilities:
    Order Taking and Accuracy:
      o Greet guests warmly when taking room service orders.
      o Accurately record guests’ food and beverage preferences, special requests, and dietary restrictions.
      o Coordinate with the kitchen to ensure correct preparation of orders.
    Timely Delivery and Presentation:
      o Deliver orders promptly to guests’ rooms.
      o Set up the dining area within the room, including table settings, silverware, and glassware.
      o Present dishes professionally, ensuring they are beautifully arranged.
    Attention to Detail:
      o Double-check orders before leaving the kitchen to avoid mistakes.
      o Anticipate guest needs, such as extra condiments, napkins, or utensils.
      o Remove used dishes discreetly after the meal.
    Billing and Payment:
      o Prepare accurate bills for room service orders.
      o Process payments efficiently, whether through cash, credit card, or room charge.
    Professionalism and Etiquette:
      o Maintain a polished appearance while interacting with guests.
      o Adhere to fine dining etiquette, ensuring a refined experience.
      o Handle any guest requests or concerns diplomatically.

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