What are the responsibilities and job description for the Community Manager position at Koz Properties?
Who We Are
At Koz Communities, we're not just about building properties; we're about creating vibrant, thriving spaces where people love to live. We're known for our innovative approach to urban living, and we're looking for a Community Manager who shares our passion for creating a positive impact in our neighborhoods.
What You'll Do
As a Community Manager at Koz Properties, you'll be responsible for the office management, community administration and leasing operations. This role calls for strategic oversight of leasing, marketing and resident relations , with the goal of achieving and maintaining high occupancy rates through diligent planning and engaging in tenant interactions.
Key Responsibilities:
Strategic Leasing and Administrative Management:
- Sole management of office operations, including all community administration and leasing activities.
- Conducting lease file audits to ensure adherence to policies and procedures.
- Handling resident issues to ensure satisfaction and managing rent collection and delinquency.
- Developing resident retention programs, coordinating events, and leading new resident leasing and move-ins.
- Providing property administrative support and focusing on areas requiring additional support.
Marketing and Growth Management:
- Crafting and implementing marketing campaigns to attract new tenants.
- Monitoring leasing/renewal progress and supervising related events.
- Keeping up-to-date with market trends and competitor analysis.
- Applying proven sales and marketing strategies to meet and exceed occupancy targets.
Facilities and Maintenance Oversight:
- Ensuring excellent customer service and overseeing the responsiveness of maintenance staff.
- Maintaining property appearance and conducting regular inspections.
Education/Experience:
- Minimum High School diploma or equivalent; Bachelor’s degree or 5 years of property management experience preferred.
- Proficiency in on-site software and basic computer literacy.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements:
- General physical activity including standing, handling, reaching, and occasional lifting of up to 25 pounds.
Professional Development:
- This role offers the opportunity to refine your managerial skills and grow with the company.
- You will be entrusted with significant responsibility, setting the stage for career advancement.
Additional Notes:
- The job description is a guide and may evolve. Flexibility and readiness to take on additional tasks as needed are expected.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Property management: 5 years (Required)
- Customer service: 5 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Lynnwood, WA 98036: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $70,000