Clinic Pharmacy Patient Advocate-Kinnect

Job Summary Assist the professional staff in the triaging, processing and delivery of prescriptions to the patient. Assist in the management of the Pharmacy Inventory and Third Party Receivables

Job Duties

• Executes the plan - Able to learn and understand specific aspects of the pharmacy management system (i.e., reception and release to patient queues) as well as our POS system; follows instructions and completes tasks with a sense of urgency; responsible for daily department standards’
• Quality focused - understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures; accuracy with cash and related cash controls
• Assist in the Triaging of incoming prescriptions
• Verify and gather necessary patient information including name, address, phone number, date of birth, allergies, chronic conditions, request for non-safety caps and insurance information
• Assess the workload, establish the prescription pick up time and queue the prescription for processing
• Assist in the delivery of prescriptions to the patient, including obtaining patient signatures
• Performing cash register duties within the Pharmacy Department
• Assist with cash counts and banking transactions
• Provide quality customer service to all customers
• Perform housekeeping duties necessary to maintain a professional environment, including replenishment of necessary vials and dispensing containers, labels and computer paper supplies
• Maintain confidentiality regarding all patient information
• Must keep current with all State and Federal requirements as related to conditions of employment
• Perform all store clerk duties as needed
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned
  
  
  

Job Skill Requirements

• Strong communication skills
• Strong organization skills
• Requires the ability to stand throughout the duration of the shift
• Mandatory Training Successful Completion of the Pharmacy Technician Training Program
• Limited lifting up to lift 80 lbs
• Successful completion of a pre-employment and/or random drug screening test
  
  
  

Educational Requirements

• Minimum High School Diploma (or currently enrolled) or GED
  
  
  

Required (Vermont Employees Only)

• Registered with the State of Vermont as a Pharmacy Technician
  
  
  

Experience

• Hospital or retail pharmacy experience preferred
  
  
  

Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position