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MANAGER OF MEDICARE PART D AND EGWP PROGRAMS

KPH Healthcare Services
East Syracuse, NY Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/15/2025

Overview :

The selected candidate must have 5 years experience in Medicare Part D and / or EGWP programs.

Scope of Responsibilities : Provides oversight and management of Medicare Part D / EGWP program.

Job Summary : The position will be the operational subject matter expert for administration of EGWP programs through ProAct. Responsibility for the understanding and compliance of benefit designs, system management of formularies, eligibility, claims and payment, reconciliation, and quality control. Coordination with Plan Sponsor to ensure program is compliant with Medicare Part D standards and consistent with ProAct client benefit. Aid internal teams to support clients and business partners.

Responsibilities :

  • Provide oversight of operational activities of Medicare Part D / EGWP programs
  • Ensure compliance with CMS rules and regulations surrounding Medicare Part D
  • Support vendor relationships (e.g. Plan Sponsor), daily operations, and implementation of EGWP pharmacy programs
  • Understand service agreements and terms between ProAct and vendor partners (e.g. Plan Sponsor) and clients
  • Act as primary point of contact for Plan Sponsor contracted to administer programs
  • Understands benefit build, eligibility, enrollment, formulary, claims processing, clinical, files management, reporting, and other components of EGWP programs
  • Coordinate with implementation teams to ensure accurate benefit build and claims processing
  • Responsible for supporting inquiry / issue / escalation resolution
  • Oversee resolution of prescription drug event (PDE), eligibility, or other issues that are necessary for EGWP programs
  • Maintain understanding and compliance with current on rules and regulations pertaining to Medicare Part D / EGWP programs
  • Evaluate potential impact and applicability of new or changed rules and / or regulations
  • Identify performance and compliance risks and communicates to leadership and / or others in a timely manner to minimize non-compliance
  • Review new guidance, memos, and regulations and create and adjust internal policies, processes, and / or procedures appropriately. Communicate changes to leadership and / or others as required.
  • Supports collaborative relationships with internal and external teams or partners to determine best practices, efficiencies, or process improvements that enhance program performance and member experience.
  • Partner with other departments or business units to grow, develop, and enhance EGWP programs and opportunities
  • Assist in creation of member and client materials ensuring consistent with CMS regulations
  • Support client service teams with presenting analytics or other reports to clients and / or business partners

Qualifications :

Job Skills Required :

  • Excellent oral and written communication skills
  • Ability to create and conduct effective presentations
  • Problem solving and analytical skills
  • Strategic and creative thinker
  • Strong organizational skills
  • Self-motivated with ability to prioritize multiple tasks along with a strong sense of urgency and responsiveness
  • Proficient in Microsoft Office and Adobe
  • Understanding of PBM and / or TPA industry, preferred
  • Education :

  • Minimum : High School Diploma (or currently enrolled) or GED
  • Preferred : BS Degree in Business or similar
  • Experience :

  • 5 years experience in Medicare Part D and / or EGWP programs
  • Special Conditions of Employment :

  • Drug test
  • Initial and continuous exclusion and sanction / disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position
  • Compensation

    60,000 - 73,000 per year.

    The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

    KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

    Salary : $60,000 - $73,000

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