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Director, Global Business Services

KPMG US
Salt Lake, UT Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/5/2025
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, Global Business Services to join our Business Process organization.

Responsibilities:

  • Apply comprehensive or specialist-level knowledge of business transformation to evolve and iterate the firm's Global Business Services (GBS) strategy and growth plans, while providing thoughtful analysis in real-time with a focus on vision, value, speed, talent and benefits realization
  • Strategic and proactive responsibility to understand firm services and identify opportunities to better serve internal clients with a GBS mindset; focus on innovation leveraging artificial intelligence and optimizing the global delivery centers
  • Set the tactical plan for the execution of strategic initiatives and objectives, including but not limited to further evolving the business, optimizing the organizational design and expanding the breadth of services provided by GBS; direct a portfolio of key strategic GBS projects and programs
  • Interface regularly, partner and collaborate with GBS leadership, US stakeholders and global delivery centers; identify process improvement opportunities and significantly contribute to innovation through implementation of enhancements that create high client value, process efficiencies, and/or enhanced quality
  • Provide active coaching, mentoring and knowledge-sharing with junior staff to advance their career development; manage and review those team members' work product; contribute to planning for short term needs such as projects and processes; possibly construct annual plan for deployment of those resources

Qualifications:

  • Minimum ten years of recent experience creating business transformation strategy and leading complex business transformation programs, involving offshore centers, preferably in a Fortune 500
  • Bachelor's degree from an accredited college or university; Master's Degree from an accredited college or university is preferred
  • Ability to manage multiple concurrent programs, applying expertise to make concrete decisions that impact the organization and the firm
  • Capability to think about objectives from multiple perspectives and consider non-conventional ideas and approaches for achieving objectives; ability to lead and ensure execution of strategic GBS initiatives for the organization and address emerging GBS opportunities and how the organization should be organized/staffed to realize them
  • Outstanding verbal/written communication, collaboration, negotiation, and influencing skills to lead an environment driven by customer service and teamwork; capability to direct, motivate and empower others to work towards the organization's goals, ensuring efficient allocation of resources across multiple functions; ensure execution of strategic initiatives for the organization
  • Ability to address emerging opportunities and how organization should be organized/staffed to realize them

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6207_9_25

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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