Manager, Global Business Services

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KPMG is currently seeking a Manager, Global Business Services to join our Business Process organization.

Responsibilities:

• Apply a thorough understanding of business transformation and project management; collaborate with internal customers and teams to manage key strategic Global Business Services (GBS) projects and programs
• Execute strategic initiatives and objectives, including but not limited to further evolving the business, optimizing the organizational design and expanding the breadth of services provided by GBS
• Build and maintain strong relationships with key stakeholders across different regions and functions to understand their needs and ensure GBS initiatives align with business requirements
• Utilize excellent analytical skills to collect, analyze, and interpret complex data from various sources to support strategic decision-making and operational improvements
• Communicate program status and be an advocate; take responsibility for proactive risk and issue management; ensure mitigating strategies or contingencies are appropriately applied to anticipated risks and issues
• Act as a change agent; advise, develop and execute all aspects of change management and stakeholder adoption for projects and portfolios, to include but not limited to, communications, training, guidance and procedure
  
  

Qualifications:

• Minimum five years of recent experience in process improvement, service delivery optimization, and change management
• Bachelor's degree from an accredited college or university is required
• Background in process improvement, service delivery optimization, and change management
• Excellent analytical skills with the ability to interpret data, generate insights, and make data-driven decisions
• Ability to manage three medium risk projects and/or one program of small to medium complexity projects concurrently, including multi-phase, multi-track projects with up to thirty project team members
• Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; ability to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork; great trouble-shooting and organizational skills with the ability to work on multiple projects simultaneously; capability to participate in resource planning processes based on defined organizational plans
  
  

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7274_9_25

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.