General Sales Manager

Job Description

Job Description

Description of the role :

The General Sales Manager at Krause Auto Group plays a crucial role in overseeing and managing all aspects of the sales department. As a key member of our team, you will be responsible for ensuring the achievement of sales targets and driving continuous improvement in sales processes. You will also collaborate with other departments to enhance customer satisfaction and promote the growth of the organization. This is an opportunity to lead a dynamic sales team and make a significant impact on our company's success.

This job is for active automotive managers only please.

Responsibilities :

• Develop and implement sales strategies to maximize revenue growth
• Set sales targets and objectives for the sales team
• Monitor and analyze sales performance, providing regular reports to the management team
• Coach and motivate sales team members to achieve their targets
• Foster strong relationships with customers, focusing on customer satisfaction and retention
• Collaborate with marketing department to develop effective sales and promotional campaigns
• Stay up-to-date with market trends and competitors to identify opportunities for business development
• Conduct regular performance reviews and provide feedback to sales team members
• Ensure compliance with company policies, procedures, and industry regulations

Requirements :

Benefits :

About the Company :

Krause Auto Group is a leading automotive dealership group in the West Palm Area, Florida. With a strong focus on customer satisfaction and a wide selection of vehicles, we have become a trusted name in the industry. Our team is committed to delivering exceptional service and building long-term relationships with our customers. As an employee of Krause Auto Group, you will be joining a dynamic and supportive work environment where your contributions are valued and recognized.

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)

What we offer :

Responsibilities

Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams

Lead all showroom activities and maintain an experienced level of product knowledge

Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement

Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales

Conduct daily and weekly sales training meetings for Sales and Product Specialists

Mentor new and experienced sales reps on standard methodologies for improving performance

Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system

Establish delivery procedures and monitor performance and execution

Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment

Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis

Qualifications

Minimum two years of GSM experience with responsibility for the entire variable operation of a successful dealership

Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits

Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media

Extensive background in leading a BDC department

Some experience in Used Vehicle purchasing, merchandising and marketing

Expertise in supervising the everyday efforts of desk managers and improving F / I income through mentorship and training

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $85,000 - $250,000