Kripalu Stockroom Lead

POSITION SUMMARY

Responsible for efficient operation of the Stockroom, ensuring the timely and accurate receiving, processing, and organizing of merchandise. This role supervises Stockroom Associates in their daily activities, oversees restocking of sales floor and is responsible for maintaining inventory accuracy for the Kripalu Shop.

ACCOUNTABILITIES

• Timely and accurate processing of incoming merchandise and product returns.

• Oversee daily restocking of the sales floor

• Participate in loss prevention efforts to safeguard inventory

• Work with Shop Manager to schedule staff to ensure optimal performance of the Stockroom while meeting budget and business priorities.

• Develop and document processes and procedures relevant to the stockroom in partnership with Shop Manager.

• Mentor, develop and supervise the stockroom team; develop and implement training programs in coordination with Shop Manager

• Lead annual inventory preparation, ensuring a high degree of inventory organization and accuracy.

• Hold staff to high standards through effective training and follow-up.

• Foster strong communication and teamwork between stockroom staff, shop associates, and shop leadership.

• Maintain standards of cleanliness and appearance of the Stockroom.

• Address shipment discrepancies and product quality issues with vendors.

• Review of Inventory Reporting (such as reports, Daily Sales and Inventory and Sales by Category) with Buying Team to ensure inventory management and buying are data driven and complete.

• Other duties as assigned.

CORE COMPETENCIES

• Possesses strong core ethics, integrity, and values align with Kripalus organizational principles.

• Ability to build effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions, and ideas.

• Demonstrates the knowledge and abilities necessary to perform required job elements to established standards.

• Proactive problem-solving skills and adaptability in a fast-paced environment

• Accountability for individual and team performance

• Embraces experiences as learning opportunities.

ESSENTIAL SKILLS AND EXPERIENCE

• Associates degree or equivalent

• 1 to 3 years supervisory experience in retail, stockroom, or inventory management

• Strong time management and organizational skills.

• Detail oriented with the ability to enforce high operational standards

• Ability to work in a high paced, multitasking environment.

• Experience with Microsoft Word and Excel.

• Excellent verbal and written communication skills.

Physical Requirements

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions in accordance with Massachusetts state law and the Americans with Disabilities Act (ADA).

• Mobility & Movement: Ability to stand, walk, and move for extended periods, depending on job requirements. Some roles may require frequent bending, kneeling, reaching, or climbing stairs.

• Lifting & Carrying: Ability to lift and carry up to 45 lbs occasionally, with or without assistance.

• Manual Dexterity: Ability to perform repetitive tasks, use standard office or job-specific equipment, and manipulate objects with hands and fingers.

• Vision & Hearing: Ability to read printed and digital materials, distinguish colors (if applicable to job functions), and communicate effectively in person and via phone or electronic devices.

• Work Environment: This role may involve exposure to varying temperatures, noise levels, and indoor/outdoor settings, depending on job duties.

• Extended Hours & Shifts: Some roles may require evening, weekend, or holiday availability as needed.

Kripalu is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to perform essential job functions.