What are the responsibilities and job description for the OCM & Training Leader position at Kroger?

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt
Line of Business:

See what life is like at Kroger Technology

at https://www.kroger.com/livekt

Additional Technology Information: Looking for a hands-on Organizational Change Management Lead with practical business experience beyond methodologies. A self-managed practitioner that can work in an agile environment will be the right fit for this OCM & Training Lead role. A key focus for this role will be to guide and influence a business area with engaging lean change management and training practices to ultimately drive faster adoption, greater utilization, and higher proficiency to achieve strong business results.

Position Summary

Drive adoption of change initiatives across technology teams required to meet business objectives. Focus on the strategy of change management and the people side of change, including changes to business processes, systems and technology, job roles, organizational structures, and associate training. Supervise a team in rolling out OCM and training initiatives that will drive faster adoption, greater utilization and higher proficiency to achieve strong business results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

Manage and support teams in integrating change management and training activities into their project plans

Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions

Implement the Kroger Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition efforts

Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns

Conduct readiness assessments evaluate results and present findings in a logical and easy-to-understand manner

Develop a set of actionable and targeted change management plans including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan

Partner with Kroger Learning & Development COE to provide input on training materials

Coordinate conduct and measure training deployment and competencies

Create and manage measurement systems to track adoption, utilization and proficiency of individual changes

Identify resistance and performance gaps, and work to develop and implement corrective actions

Develop training/supporting materials and deliver OCM training to the organization; both formal and informal learning events

Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

5 years Experience leading large scale change initiatives within Technology Teams (Level 10)

8 years Experience leading large scale change initiatives within Technology Teams (Level 11)

Any Experience and knowledge of change management principles and methodologies

Excellent oral/written communication skills

Familiarity with project management and process improvement methodologies and tools

Certified by a professional Change Management organization as a Change Management Professional

Demonstrated leadership capability and ability to influence others without formal authority

Demonstrated ability to prepare, interpret and make decisions based on qualitative and quantitative data

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Ability to travel independently

Desired Previous Experience/Education

Bachelor's Degree in Business Administration, Organizational Behavior or HR management

Education Level: Other
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]

States: Alabama; Arizona; Arkansas; California; Colorado; Florida; Georgia; Illinois; Indiana; Iowa; Kansas; Kentucky; Michigan; Minnesota; Mississippi; Missouri; Nebraska; Nevada; New Mexico; New York; North Carolina; Ohio; Oklahoma; Oregon; South Carolina; Tennessee; Texas; Utah; Virginia; Washington; West Virginia; Wisconsin
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Blue Ash || 11450 Grooms Road || 45242 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None

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