Business Office Manager

Quite simply, Kruse Village offers the areas most comprehensive array of senior living options. Were Washington Countys only CCRC (continuing care retirement community). That means Kruse Village residents and family members can rest assured, knowing that should the need arise residents can easily transition from independent living, to assisted living, memory care or skilled nursing; all in the same, reassuring environment with familiar friends and team members. The purpose of the Business Office Manager is to perform the business office functions in accordance with proper accounting and recording systems and established community procedures and methods. This position exercises discretion and independent judgment in matters of financial significance as it relates to monthly billing and collection procedures. This position also provides analysis, other key management reports and may manage the Accounts Payable / Accounts Receivable and Reception processes. This position is an integral role that is the heartbeat of this community. We know that our Teams commitment and relationship with our residents is critical in supporting their quality of life and satisfaction. The ideal candidate thrives in a team-centric environment, excels in innovation and accountability, and has a love for serving seniors. Kruse Village is committed to the core values of hospitality, stewardship, integrity, respect, and humor. These values, in addition to the significance and impact on the service we provide, determine our priorities, inform our decisions, and represent stability to those we serve. KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES Accurate and timely bills and collects from all payer sources with the exception of 3rd party payers. Maintains and records daily census - admissions and discharges, payer changes, and room changes, ensures proper documentation is made in the billing computer system. Responsible for data entry of information into the billing computer system upon admission and discharge. Verifies insurance and payer information on new admissions. Follows up on and collects from all past due accounts with the exception of 3rd party payers, per established guidelines and / or processes- if not in place, design and implement efficient guidelines / process. Maintains and records notes in collection log and in billing computer system on all past due balances with the exception of 3rd party payers. Prepares daily bank deposits and daily posting of deposits into the billing computer system with the exception of EFT 3rd party payments. Keeps informed regarding current with Medicare and Medicaid (and other payer sources) regulations and guidelines. Participate in monthly A / R meetings with executive director and corporate partners. Attends the weekly Medicare meeting. Assists with month-end close procedures and notifying corporate office of completion. Completes and submits bad debt write-off forms and paperwork to corporate office for approval as necessary. Completes and submits adjustments to corporate office for approval as needed. Develops and maintains expert knowledge of Point Click Care computer system and keeps current with updates. Maintains resident financial files for all current resident accounts with balances. Assists with the review of monthly ancillary invoices to verify payer source and amounts due. Maintains day to day operations of resident trust account. Monthly reconciles resident trust account to bank statement. Weekly reconciles resident trust cash box. Assists with gathering information for audits and cost reports as requested by corporate office. Accepts responsibility for accounts receivable outcomes by maintaining DSO that is within the goals of the corporate office. Performs other duties as assigned. Hospitality Creating a culture that promotes teamwork and collaboration Listening attentively and courteously Honoring the uniqueness and worth of each individual Extending a warm and welcoming atmosphere Embracing new ideas, being flexible, and open to change Stewardship Taking initiative and anticipating the needs of others Contributing our time and talents responsibly Using material, energy, and monetary resources as efficiently as possible Being predictive in problem solving Integrity Creating a daily practice of doing the right things Being accountable for and being engaged in the commitments we have made Building trustworthy relationships with others Telling the truth Striving for quality and excellence in all we do Respect Cherishing and promoting the worth of all human life Valuing the dignity of all work Promoting participation of team members in decision making Responding timely in communications Humor Embracing creativity and new ideas Learning and growing from our mistakes Encouraging joy and laughter Taking the work, but not ourselves too seriously Having fun at work! Benefits : Medical Benefits Dental Benefits Vision Benefits Paid Time Off 401k Paid Training Flexible Scheduling Salary : Depends on experience Schedule : Full-time, Monday - Friday

• On call after hours