What are the responsibilities and job description for the Office Administrator position at Krystal Klear Clean, LLC?
Job Title: Office Administrator
Location: Krystal Klear Clean, LLC
Hours: 8:00 AM - 4:30 PM
About Us:
Krystal Klear Clean, LLC is a woman-owned and operated business specializing in residential and commercial cleaning services. We pride ourselves on providing exceptional customer service and maintaining a clean and organized workspace.
Position Overview:
We are seeking a highly organized and goal-oriented Office Administrator to ensure our business operations run smoothly. In this role, you will be the key point of contact for customer inquiries and will play a crucial part in shaping the efficiency of our office processes, including scheduling clients and employees.
Key Responsibilities:
- Respond to customer inquiries via phone, email, social media, and chat, providing timely and accurate information.
- Address and resolve customer compliments, complaints and concerns effectively.
- Offer detailed information about our products and services to potential and existing customers.
- Conduct follow-up communications with clients to ensure satisfaction and gather feedback on services provided.
- Follow up on leads to convert inquiries into scheduled services.
- Review and update customer accounts as necessary to maintain accurate records.
- Document customer interactions and actions taken for future reference.
- Organize client appointments and manage employee schedules to guarantee timely delivery of services.
- Manage all forms of correspondence, including telephone calls, emails, letters, and packages.
- Coordinate internal activities to enhance efficiency and ensure compliance with company policies.
- Support bookkeeping efforts by sending out appropriate documents promptly.
- Monitor and replenish office supplies to maintain uninterrupted operations.
- Prepare reports, proposals, and presentations as needed to support business initiatives.
Qualifications:
- Minimum of 1 year of experience as an office assistant or administrator in a relevant field.
- Exceptional leadership, time management, and organizational skills.
- Outstanding verbal and written communication abilities.
- Familiarity with standard office procedures and basic accounting principles.
- Ability to effectively direct and communicate with clients.
- Must be able to provide minimum of 2 references
Company Perks:
- 1 week of paid time off (PTO) per year
- 3 paid holidays
- 3 sick days
- Opportunities for additional perks as your position grows
- Weekly pay
- Positive work environment that values teamwork and support
- No Nights | No Weekends | Major holidays off !
Join Us:
If you are passionate about customer service and have the skills to keep our office organized and efficient, we would love to hear from you! We are looking for candidates interested in long-term employment to grow with us.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Office management: 1 year (Required)
Ability to Relocate:
- Schenectady, NY 12303: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21