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Parts Specialist I

KSB Company
Richmond, VA Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 4/20/2025
KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

About KSB

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organizations and manufacturing facilities. Around the globe, more than 190 service centers and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognize that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Position Summary

We are looking for a well-organized and detail orientated individual, able to manage time effectively in a fast-paced environment. The position requires multitasking with KSB factories, sales team, suppliers, and customers to generate parts proposals and process parts orders.

Location: Richmond, VA (On site)

Qualifications

  • Effective Project Management - including managing deadlines, identifying stakeholders, understanding, communicating and achieving goals.
  • Time management – Aptitude for effectively prioritizing tasks to manage multiple projects simultaneously.
  • Active Learning – Able to learn quickly and independently on the job, must be a resourceful and proactive problem solver.
  • Deductive Reasoning – Ability to apply general rules to specific problems to produce sensible answers.
  • Information recall - Understand the significance of new information not only for current and future needs.
  • Intuition - Identifying and addressing potential problems before they become issues.
  • Quality & Productivity – Produces work at a fast rate and with high accuracy, demonstrate accountability if mistakes occur.
  • Proficient knowledge of Microsoft Office is required. Experience with ERP system is required.
  • Must have strong analytical skills and systematic approach to problem solving.
  • Ability to identify parts from drawings and through technical documentation.

Responsibilities

  • Respond promptly to requests for parts quotations from KSB distributors and customer
  • Develop skillsets and knowledge for order and quote processing
  • Track and record quotes and orders in accordance to inside sales processes
  • Participate in projects with, and provide support to senior Parts team members
  • Maintain effective customer interface through timely and accurate information
  • Participate in team and Company development and engagement initiatives
  • Act in a business professional manner, as a representative of the KSB Brand
  • Provide positive value to the KSB Culture, and uphold all KSB Values
  • Other duties as assigned

Education/Experience

  • High School diploma required
  • Minimum of 1 year relevant experience required

Drug screening and background checks required. (EOE/M/F/D/V) Drug Free Environment

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.

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