What are the responsibilities and job description for the Administrative Sales Support position at KSI Kitchen & Bath?
Sales Support Coordinator – Full Time
Location: Birmingham, MI
Kickstart Your Career with KSI Kitchen & Bath!
A Michigan-based, family-owned business that’s been leading the kitchen and bath industry for over 50 years!
Why KSI?
At KSI Kitchen & Bath, we don’t just design kitchens and bathrooms—we create dream spaces that transform homes. We’re growing fast and looking for a detail-oriented, customer-focused, and highly motivated Sales Support Coordinator to join our dynamic team! If you thrive on keeping things organized, love helping others succeed, and have a knack for making things run smoothly, we want to meet you!
What’s in It for You?
✨ Competitive Pay: Starting at $18/hour
✨ Outstanding Benefits Package: PTO, Medical, Dental, 401k, and more
✨ Employee & Friends & Family Discounts – Because great design should be shared!
✨ Employee Referral Bonuses – Bring a friend and get rewarded!
✨ Career Growth & Development Opportunities – We invest in your future!
✨ Family-Owned & People-Focused Culture – Join a company that truly values you!
Your Role as a Sales Support Coordinator
As the backbone of our Design Sales Team, you’ll handle essential administrative and customer service tasks that keep our operations running like a well-oiled machine. Your work will directly contribute to delivering exceptional service to both our team and our customers!
Key Responsibilities:
✅ Process sales orders with precision and efficiency
✅ Track and manage order statuses, quickly resolving any hiccups
✅ Support the design sales team with quotes, proposals, and administrative tasks
✅ Keep our CRM system accurate and up to date
✅ Manage emails, phone calls, and correspondence with professionalism
✅ Ensure office supplies are stocked and organized
✅ Provide top-tier customer service—both in person and over the phone
✅ Collaborate with other departments to enhance the customer experience
✅ Keep our design center looking polished and inspiring for our clients
✅ And, of course, wear multiple hats and bring your A-game every day!
What You Bring to the Table
A problem-solving mindset with a natural curiosity
A customer-first attitude and commitment to top-notch service
Strong communication and organizational skills
A sharp eye for detail and a proactive approach
The ability to multitask in a fast-paced environment
A willingness to jump in and help wherever needed
Qualifications
✔ 2 years of experience in customer service or data entry
✔ Strong typing and computer skills
✔ Experience with CRM systems (a plus, but not required!)
Ready to Grow with Us?
If you’re looking for a career (not just a job!) in a thriving, people-focused company, apply today and be part of something great at KSI Kitchen & Bath!
Apply now and let’s build something amazing together!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Order entry: 2 years (Preferred)
- Customer service: 2 years (Preferred)
- Data entry: 2 years (Preferred)
Work Location: In person
Salary : $18
