Guardianship Administrative Assistant

GUARDIANSHIP ADMINISTRATIVE ASSISTANT

(FULL TIME POSITION)

Job Description:

Seeking experienced guardianship administrative assistant for a full-time position. We are a small public guardianship company located in downtown Mount Clemens.

Responsibilities:

• Provide general administrative support including making/answering/returning telephone calls, drafting letters, scanning, faxing, copying and other directives as assigned by supervisor or supervising attorney.
• Observe all HIPPA regulations; observe legal confidentiality at all times.
• · Open physical and computer files for new clients.
• Manage, prioritize, and monitor status of assigned files; track deadlines and follow up on tasks in a timely manner.
• Prepare Medicaid applications.
• · Execute all forms to DHHS to obtain and maintain food assistance and other benefits.
• · Prepare Social Security Rep Payee applications.
• · Prepare Disability Social Security applications.
• Manage client funds, budget, monthly bills, and personal spending.
• Prepare Annual Reports to the Court; prepare financial forms for Court purposes
• Communicate with clients (including those who may be mentally or emotionally unstable) with the utmost courtesy and respect, understand their needs/concerns and address them to the extent possible.
• Prepare case notes, document telephone activity, document hospitalizations and other important events.
• Communicate with facility staff/nurses/doctors to receive status updates.
• Communicate with family members and interested persons regarding the condition and/or needs of client.
• Communicate with medical and financial institutions to recognize Letters of Authority and changes of address.
• Attend conferences, symposiums, and seminars to advance education.
• Able to lift 20 lbs.

Qualifications:

• Must have integrity beyond reproach, a willingness to work for the betterment of vulnerable individuals and advocate for them.
• High level of professionalism
• Excellent communication skills – written and verbal; no slang.
• Able to avoid escalating conversations and deescalate if possible.
• Ability to handle and monitor status of assigned files; track deadlines and follow up on tasks in a timely manner.
• Attention to detail and solid organizational skills.
• Proficiency in Microsoft Office products (Outlook, Word, Excel, Teams), Adobe Acrobat, Google and Outlook calendars, QuickBooks (helpful but not required).
• Self-transportation and insured
• At least 2 years of experience as Administrative Assistant and/or Case Manager
• Prior experience managing a budget,
• Bonus: Practical experience/insight into government benefits, especially DHHS, Medicaid, Social Security, veterans benefits, and programs for vulnerable, disabled or incapacitated persons is a plus
• Bonus: Trust, MiAble and Special Needs Trust experience is a plus.
• Bonus: Experience with Probate court processes and pleadings (Petitions, Annual Reports, Inventories, Accountings etc.) is a plus.

Benefits:

• Competitive Pay
• Health and prescription benefits
• Dental and vision benefits
• HSA
• Life insurance
• Paid holidays and PTO
• Birthday bonus
• Small company environment
• Bonuses based on merit.

Pay commensurate with experience.

Must pass a criminal and credit worthiness background check, signing all necessary releases. Must provide former employers’ contact information. Must provide all needed proof of citizenships, State of Michigan identification, and valid car insurance certificate.

For consideration, please email the following to careers@probatesupport.net:

Cover letter – include:

a. Why you are interested in this position.

b. Why you believe you are a good candidate.

Resume

Professional references

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $21