What are the responsibilities and job description for the Hardware It Support position at KTek Resourcing?
We are seeking a highly skilled and experienced Hardware Support IT Engineer to join our financial institution's IT team. The ideal candidate will have extensive knowledge and experience in providing technical support for Microsoft products and HP laptops. The primary responsibility of the Hardware Support IT Engineer is to ensure that all hardware-related issues are resolved in a timely and efficient manner.
Responsibilities:
· Provide technical support for Microsoft products and HP laptops including hardware installation, configuration, and troubleshooting.
· Ensure that all hardware-related issues are resolved promptly to minimize downtime and optimize system performance.
· Collaborate with the IT team to identify and implement hardware upgrades and replacements as needed.
· Maintain accurate and up-to-date hardware inventory records.
· Develop and implement procedures for hardware maintenance, testing, and repair.
· Ensure compliance with all hardware-related policies and procedures.
· Provide training and support to end-users on hardware-related issues as needed.
· Stay up to date with the latest hardware technologies and trends to ensure that the institution is utilizing the most effective and efficient solutions.
