What are the responsibilities and job description for the Hardware Support IT Engineer position at Tanisha Systems, Inc?
Responsibilities:
· Provide technical support for Microsoft products and HP laptops including hardware installation, configuration, and troubleshooting.
· Ensure that all hardware-related issues are resolved promptly to minimize downtime and optimize system performance.
· Collaborate with the IT team to identify and implement hardware upgrades and replacements as needed.
· Maintain accurate and up-to-date hardware inventory records.
· Develop and implement procedures for hardware maintenance, testing, and repair.
· Ensure compliance with all hardware-related policies and procedures.
· Provide training and support to end-users on hardware-related issues as needed.
· Stay up to date with the latest hardware technologies and trends to ensure that the institution is utilizing the most effective and efficient solutions.
