Surgery Scheduler

Position Purpose:

Manages the primary product of operating room time, a

constrained resource, and is expected to proactively fill the

schedule with profitable procedures. They are to be the key point

of contact for our physician offices as their relationships help

ensure the overall success of our center.

 Position Reports to:  Clinical Leader

 Position Supervises:  None

 Degree of Supervision Provided to Position:

 Must be self -directed and work under the direction of the Clinical Leader

 Education, Experience, and Licensure:

• High School Graduate or equivalent.

• Minimum one (1) year scheduling experience in an ambulatory surgery facility, acute care

hospital, or physician’s office.

• Punctuality

• Good attendance record

• Ability to meet deadlines

Internal Relationships (Works Closely With):

As a representative of KUMW ASC LLC, all comments, attitudes, actions, and behaviors have a direct impact on the facilities success.  Interactions with patients, families, physicians, referral sources, affiliated schools, visitors, volunteers, co-workers, supervisors, vendors, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. This behavior should promote an atmosphere of teamwork, a culture of safety, and be in accordance with KUME ASC LLC Core Values.

Primary Responsibilities:

• Responsible for scheduling all outpatient surgeries and procedures as requested by the

    physician or the physician’s office staff.

• Responsible for obtaining and adding patient demographics and insurance information into the

    billing system.

• Responsible for contacting payers to verify patient benefits and obtain necessary authorization.

• Coordinates efforts with the Director of Nursing to ensure availability of needed equipment,

requested staff, and/or ancillary services.

• Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and

    PACU Nurse and Technicians, Business Office Manager.

• Responsible for capturing complete and accurate clinical, demographic and insurance

    information on patients scheduled at the surgery center.

• Responsible for communicating to the Director of Nursing, and other appropriate employees,

    for same day and next day add-on cases.

• Responsible for communicating any potential scheduling conflicts to the Director of Nursing.

• Promptly communicates any patient problems to the Business Office Manager and/or Director

    of Nursing.

• Maintains positive communications with the medical staff members and their office personnel.

• Responsible for tracking cancellations.

• Responsible for monitoring, maintaining and releasing block time.

• Ability to take ownership and leads by example.

• Ability to contribute in a cross-functional collaborative environment.

• Ability to learn quickly and work independently.

• Self-motivated with the attitude and ability to be successful as part of a team.

• Actively participate in team meetings, trainings, and daily safety huddles

• Use problem-solving and conflict resolution skills to foster effective work relationships

• Act as a patient advocate and main privacy and confidentiality of individuals and health    information.  

• Comply with all SCA and facility policies and procedures, regulatory and accreditation standards and professional guidelines

• Perform all other duties as assigned.

    Working Conditions/Physical Requirements:

• Ability to focus and concentrate in loud, fast paced, high-stress environment

• Repetitive motions, data entry, typing/keyboarding, manual and finger dexterity

• Full range of body motion

• Hand eye coordination

• sitting for extensive periods of time

• Lifting and carrying items weighing up to 20 lbs.

• Corrected vision and hearing to within normal range