Customs Entry Writer

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne Nagel, our team is looking for a Customs Entry Writer to join our team working out of Washington, VA or Pittsburgh, PA.

Your Role

Reporting to the Customs Road Logistics Customs Clearance Manager you will provide outstanding customer service and complete all tasks and responsibilities related to customs entry transactions. Perform any tasks which are assigned by the Manager or Supervisor that meets and supports the needs of the Customs Brokerage Department, per NBSC guidelines

Your Responsibilities

• Timely arrival and readiness to work at your assigned starting time
• Process shipments within department guidelines according to NBSC Customer list/ Controlling branch instructions
• Timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG’s
• Classify goods according to the customers SOP’s and/or instructions
• Check CargoWise “buckets” daily to ensure all steps in entry/brokerage processes are being followed
• Document review and assessment for accuracy, verification of critical data elements for entry processing
• Scanning and archiving of entry document images
• Communicate documentation discrepancies to supervisor and/or controlling branch
• Request or compile any necessary import documentation from client
• Accurate completion of all PSG data interfaces (i.e. FDA, EPA, DOT, FCC, Fish & Wildlife etc...)
• Communicate entry # and entry status to carrier
• Help answer incoming calls to the office
• Be organized and detail oriented in every task that you undertake
• Answer client’s (internal or external) calls or questions within 1 hour. If you are unable to, respond back and explain why and when you will reply with the answer (Manage and assist to resolve all customer queries and ensure resolution of all problems).
• Interact closely with internal customers/departments to ensure customer service levels are achieved
• Achieve minimum prescribed hours of training each year
• Self-initiative by taking on increasing responsibility
• Always use common sense and have a purpose for every action that you are involved in
• Impeccable customer service
• Perform audit review on all assigned brokerage files and payments to customs
• Maintain and keep current all customs compliance documentation
  
  

Your Skills And Experiences

• 1 years brokerage experience
• 1 years customer service experience
• You have the ability to report to the office 5 days per week
  
  

Good Reasons to Join

At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $25.85 and $28.84. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.



Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.