What are the responsibilities and job description for the QuickSTAT Air Logistics Healthcare Operational Care Specialist position at Kuehne+Nagel?
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Doral site is looking for a new Air Logistics Healthcare Customer Care Specialist to join our Air Logistics team.
Your Role
Develop and maintain relationships with clients Provide shipment-specific processing and timely communication of order updates.
Your Responsibilities
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Your Role
Develop and maintain relationships with clients Provide shipment-specific processing and timely communication of order updates.
Your Responsibilities
- Plan shipments in coordination with clients’ requirements
- Ensure orders are set up accurately and communicated effectively to other departments and/or logistics service partners in compliance with all regulations and operating procedures.
- Escalate all client issues to the management team as required.
- Identify and implement strategies to improve quality of service and productivity
- Assist the Commercial Group (Sales) as required or directed by QuickSTAT local management team
- To undertake any other reasonable duties / responsibilities at the request of the management team
- Ensure compliance with company policies and procedures
- Understand and embrace the company mission by providing the highest quality global transportation and logistics services for our customers
- Ensure compliance with all required training certifications
- This is a 24/7/365 Facility and flexibility to work any shift is required
- Highschool diploma or equivalent
- 2 years of experience in Customer Service, Logistics and/or cargo
- Bilingual Spanish/English preferred
- Comprehensive knowledge of temperature-controlled packaging and monitoring devices available to support the biopharmaceutical industry - preferably
- Reliability and Dependability (primary)
- Computer proficiency (MS Office or related programs essential)
- Excellent time management skills
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
