What are the responsibilities and job description for the WMS Super User position at Kuehne+Nagel?
At Kuehne Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or a WMS Superuser simply a great place to be, consider joining us as a WMS Super User at our distribution center in Shelbyville, KY.
Your Role:
In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.
Your Responsibilities
- You will be the primary support for local site system operational issues
- Basic troubleshooting of order and stock management issues
- Work with users on preventative action based on your findings
- Support with ticket creation, issue escalation, and follow-up
- Warehouse (location) and customer (article) maintenance
- Identification of process changes that will impact system documentation
- Local user training as possible
- Hardware troubleshooting such as printers, RF guns, and network
- Supporting release management activities by testing new functionality, verifying document changes, and more
- Support of local users regarding coordinating reporting requirements.
- Participating in training led by the IT team to be able to provide the first level of support
Your Skills and Experiences
- A degree in Computer Science, Information systems, or an equivalent combination of education and experience
- 1 years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems
- 1 years of operations experience working in warehousing or a supply chain environment
- 1 years of experience working with Manhattan is preferred
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite
Job Type: Full-time
Pay: $1.00 - $1.01 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to Relocate:
- Shelbyville, KY 40066: Relocate before starting work (Required)
Work Location: In person
