What are the responsibilities and job description for the After-Sales Service Specialist position at KUHN Group?
We are looking for a talented After-Sales Service Specialist to provide technical support for our customers. The successful candidate will be responsible for resolving internal and external customer inquiries related to electronic components in KUHN products.
Main Objectives
- Serve as the technical expert for all after-sale service issues involving electronic components.
- Collaborate with dealers to resolve customer complaints and ensure timely resolution.
- Develop and maintain strong relationships with customers to ensure their satisfaction.
- Provide accurate and timely communication to customers regarding the status of their inquiries.
Key Qualifications
- Degree in agriculture-related field or equivalent experience.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
