What are the responsibilities and job description for the Kula Shave Ice Barista position at Kula Shave Ice?
We are seeking a friendly, energetic, and customer-oriented individual to join our team as a Shave Ice Barista at Kula Shave Ice Hilo. You will play a vital role in ensuring our customers have an enjoyable experience while visiting our establishment. If you have a passion for providing exceptional service, a positive attitude, and enjoy working in a fun and fast-paced environment, then this is the perfect opportunity for you.
Responsibilities:
- Greet and welcome customers with a warm and friendly demeanor.
- Take customer orders accurately and efficiently, ensuring attention to detail.
- Prepare and serve handcrafted shave ice treats, incorporating our signature flavors and toppings.
- Maintain a clean and organized workspace, ensuring adherence to health and safety guidelines.
- Assist with cleaning duties, including wiping down tables, counters, and equipment.
- Stock inventory and ensure all necessary supplies are available to meet customer demands.
- Provide recommendations and suggestions to customers based on their preferences.
- Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
- Process customer payments using a cash register or point-of-sale system.
- Maintain knowledge of the menu, including ingredients, flavor options, and pricing.
- Collaborate with team members to ensure smooth operations and efficient service.
- Adhere to company policies, procedures, and guidelines at all times.
- Embrace a positive work environment and contribute to a cohesive team atmosphere.
Requirements:
- Previous customer service experience is preferred.
- Exceptional interpersonal and communication skills.
- Ability to work in a fast-paced environment while maintaining a calm and friendly demeanor.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritize tasks effectively.
- Basic math skills for handling cash transactions.
- Flexibility to work weekends and holidays.
- Must be available to work 20-35 hours per week.
Benefits:
- Competitive pay based on experience and performance.
- Fun and vibrant work environment.
- Opportunity to learn about and create handcrafted shave ice treats.
- Development and growth opportunities within the company.
If you are passionate about providing excellent customer service, enjoy working in a fun environment, and want to be part of a team that creates delightful experiences for our customers, we would love to hear from you. Apply now and join the Kula Shave Ice Hilo family!
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
We are looking forward to hearing from you.