What are the responsibilities and job description for the Host position at KUNG FU KITCHEN?
Host/Host
responsible for welcoming and seating guests in a restaurant, managing reservations, inputting to-go/ online pickup orders, and ensuring a favorable dining experience. Here's a detailed job description:
# Key Responsibilities:
1. *Greet and Welcome Guests*: Welcome guests warmly, answer phone calls and respond to reservations and inquiries.
2. *Manage Reservations*: Manage reservations, waitlists, and seating arrangements using reservation software or manual systems.
3. *Seat Guests*: Escort guests to their tables, ensure they have menus, and introduce them to their server.
4. *Maintain Waitlist*: Manage the waitlist, provide estimated wait times, and notify guests when their table is ready.
5. *Monitor Table Availability*: Continuously monitor table availability, minimize wait times, and optimize seating arrangements.
6. *Handle Special Requests*: Accommodate special requests, such as birthday celebrations, anniversaries, or special dietary needs.
7. *Maintain Cleanliness and Organization*: Ensure the host stand, waiting area, and restrooms are clean, organized, and well-maintained.
8. *Communicate with Staff*: Communicate with servers, bussers, and kitchen staff to ensure seamless service and minimize delays.
# Skills and Qualifications:
1. *Excellent Communication Skills*: Friendly, welcoming, and clear communication style.
2. *Organizational and Time Management Skills*: Ability to multitask, manage multiple tables, and prioritize tasks.
3. *Attention to Detail*: Ensure accuracy with reservations, seating arrangements, and special requests.
4. *Teamwork and Adaptability*: Collaborate with staff, adapt to changing situations, and maintain a positive attitude.
5. *Basic Math Skills*: Handle cash, credit card transactions, and calculate change accurately.
# Salary and Benefits:
1. *Hourly Wage*: $10per hour,
2. *Tips and Gratuities*: 10% of The Restaurant's total daily tips/gratuities.
Job Types: Full-time, Part-time
Pay: $17.00 - $28.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $17 - $28
