What are the responsibilities and job description for the Hotel Front Office Manager position at KUSA Hospitality?
Responsibilities will include:
- Management of day to day Front Office and Night Audit Operations
- Assist GM with day to day management of hotel operations
- Ability to maintain guest confidence through prompt and courteous communication with guests and associates
- Execute the highest quality of service to guests at all times
- Complete scheduling for the department(s)
- Assist in managing aspects of P&L by controlling costs and achieving budget
- Monitor labor productivity
- Participate in property MOD Program as needed
- Train department in all duties and empowerment needed to reach top performance levels
- Support the sales efforts of the hotel and in generating revenue opportunities
- Successful Front Office hotel management experience is a must
- Systems experience within the Marriott Brands is required, Starwood/Lightspeedexperience is preferred
- Must be highly motivated, self-directed, with strong initiative and desire for achievement
- Exceptional guest service skills required
- Must possess strong computer skills
- Excellent communication and presentations skills required
Salary : $42,000 - $50,000