Director of Operations

CAREER SUMMARY

The Director of Operations at KVP Inc. plays a pivotal role in driving the company's mission to empower entrepreneurs and foster business growth. By ensuring seamless operational processes, this leader supports the company's strategic investments and contributes to the success of the businesses within KVP Inc.'s portfolio. This position offers a unique opportunity to impact the trajectory of a dynamic private equity and real estate firm committed to community development and entrepreneurial success.

POSITION OVERVIEW

The Director of Operations will oversee the daily operations of KVP Inc., ensuring that all business functions are aligned with the company's strategic objectives. This role requires a dynamic leader with a strong background in operations management, preferably within the private equity or real estate sectors. The ideal candidate will have a proven track record of optimizing processes, enhancing efficiency, and driving organizational growth.

KEY RESPONSIBILITIES

Strategic & Operational Leadership

• Develop and implement operational strategies aligned with KVP Inc.’s business goals.
• Oversee daily operations, ensuring efficiency, productivity, and profitability.
• Identify growth opportunities and operational improvements.
• Establish performance metrics and ensure key objectives are met.

Financial Management

• Oversee budgets, financial planning, and cost control measures.
• Analyze financial reports and operational data to drive profitability.
• Identify opportunities for revenue growth and cost savings.
• Work closely with the finance team to ensure fiscal responsibility.

Team Leadership & Development

• Build, lead, and mentor a high-performing operations team.
• Foster a positive, results-driven work environment.
• Develop training programs to improve staff efficiency and skill sets.
• Conduct performance evaluations and implement professional development plans.

Sales & Marketing Oversight

• Support sales and marketing strategies to drive business growth.
• Collaborate with the marketing team to enhance brand visibility.
• Develop and implement customer acquisition and retention strategies.
• Ensure alignment between operations and sales goals.

Process & Efficiency Improvements

• Streamline business processes to improve efficiency and productivity.
• Implement best practices for operational management.
• Leverage technology to enhance workflow and communication.
• Standardize procedures to ensure consistency across business units.

Property & Vendor Management

• Oversee property management operations, ensuring smooth tenant relations.
• Manage vendor and contractor relationships to maintain facilities.
• Negotiate contracts and service agreements to optimize costs.
• Ensure compliance with property and lease agreements.

Customer & Stakeholder Relations

• Serve as a key point of contact for investors, tenants, and stakeholders.
• Enhance customer service initiatives to improve client satisfaction.
• Address and resolve operational challenges in a timely manner.
• Maintain strong relationships with business partners and external vendors.

Compliance & Risk Management

• Ensure business operations adhere to legal and regulatory requirements.
• Mitigate risks by implementing policies for workplace safety and compliance.
• Oversee licensing, permits, and contractual obligations.
• Conduct regular audits to ensure operational integrity.

Business Development & Expansion

• Support the expansion of KVP Inc.'s portfolio through strategic partnerships.
• Identify new business opportunities and market trends.
• Assist in evaluating potential acquisitions or investments.
• Play a key role in long-term business planning and execution.

QUALIFICATIONS

Education: Bachelor’s degree in business administration, Management, or a related field is preferred but not required. Proficiency in advanced business mathematics is essential.

Experience: Previous management experience in property management or a related field is required.

Skills:

• Professional demeanor with excellent management and communication abilities.
• Exceptional written and verbal communication skills.
• Understanding of sales and marketing principles.
• Strong customer service orientation.
• Exceptional organizational and time management skills.
• Knowledge of on-site maintenance, including coordination with vendors and contractors.
• Proven ability to close sales.

Licenses: A valid driver's license and current automobile insurance are required.

Availability: Ability to work seven days a week, 52 weeks a year, as needed.

COMPENSATION & BENEFITS

Competitive Compensation Package:

• Base Salary: $80,000 per year (commensurate with experience and qualifications).
• Performance Bonuses: Annual performance-based incentives tied to company growth and operational efficiency.

Comprehensive Benefits:

• Health Insurance: Full medical, dental, and vision coverage.
• Paid Time Off (PTO): Generous vacation, sick leave, and personal days.
• Professional Development: Training, leadership programs, and industry conferences.