What are the responsibilities and job description for the IT Technician position at Kwik Chek Food Stores Inc?
IT TECHNICIAN
Welcome to TXB!
TXB stands for Texas Born. That means we’re big city, open country, and everything in-between.
It also means that we have Texas values, the same values that we’ve built our brand around—authenticity, hospitality, and integrity.
At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.
Join us in taking our business to another level, and give back to the communities that give so much to us.
Job Summary:
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
Essential Functions:
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Ability to lift up to 50 pounds
- Reliable transportation
- Abide by all applicable local, state, and federal laws and regulations/certifications.
Additional Responsibilities:
- Demonstrate the ability to communicate at all levels of the Company; clearly and concisely express opinions, conclusions, and recommendations
- Ability to work on tight deadlines in a fast-paced, team environment
- Demonstrate and practice corporate values, behaviors, and acts in an ethical and lawful manner at all times to include being a person of integrity, dependability, and be inspirational
Qualifications: Experience, Competencies, and Education
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem solving skills
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Degree in Computer Science, engineering or relevant field
- Certification as IT Technician will be an advantage (e.g. CompTIA A , Microsoft Certified IT Professional)
Benefit Opportunities:
- Daily Pay Partner
- Health, dental, vision, disability, life, and critical Illness insurance plans are available
- Eligibility based on average weekly hours worked and tenure
- Vacation, Holiday and Bereavement leave.
- Eligibility based on average weekly hours worked and tenure
- 401K Retirement plan
- Eligibility after 90 days of employment
