Department Store Worker

Job Title: Department Store Worker

Overview: As a Department Store Worker with Kwik Fill, you will play a vital role in creating a welcoming atmosphere for customers and driving sales growth through excellent customer service. You will be responsible for handling customer transactions accurately, resolving customer complaints efficiently, and promoting products to increase sales revenue.

Responsibilities:

• Deliver consistent, exceptional customer service across multiple channels, including in-store, phone, and digital platforms.
• Manage cash registers and process transactions accurately, handle returns and exchanges professionally, and make change correctly.
• Maintain store appearance and adhere to merchandising standards to create a visually appealing shopping environment.
• Use problem-solving skills to resolve customer complaints promptly and fairly, often finding creative solutions to meet customer needs.
• Stay up-to-date with product knowledge, promotions, and competitor activity to provide informed recommendations to customers.

Key Requirements:

• Excellent communication and interpersonal skills, with a genuine interest in building lasting relationships with customers.
• Ability to multitask and adapt to changing priorities in a fast-paced retail environment.
• Basic math skills and accuracy with handling cash and credit card transactions.
• Organizational skills to manage competing demands, prioritize tasks, and maintain a clean and organized workspace.
• Continuous learning mindset, with a desire to develop new skills and stay current with industry trends.