What are the responsibilities and job description for the Customer Service Representative position at Kyle Cline - State Farm Agent?
Position Overview:
We are seeking an outgoing, career-oriented professional to join our team as a State Farm Insurance Agent in Glendora, CA. As a member of Kyle Cline Agency, you will build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.
Responsibilities
- Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
Benefits
- Simplified IRA plan
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
Requirements
- Sales experience preferred (outside sales or inside sales representative, retail sales associate, or telemarketing)
- Excellent communication skills - written, verbal, and listening
- Enthusiasm for the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Ability to effectively relate to customers
- Bilingual Spanish preferred
- Active Property and Casualty license
- Able to obtain Life and Health license
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
