Demo

Customer Service Representative

KYOCERA Document Solutions Inc
Irvine, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/28/2025

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work since 2021. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Customer Service Representative, you will manage the procurement and distribution of supplies, ensuring timely and efficient delivery to meet the needs of the organization.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

  • Procurement Management : Oversee the purchasing of supplies and materials, negotiate with vendors, and ensure cost-effectiveness.
  • Inventory Control : Maintain accurate inventory records, monitor stock levels, and implement inventory management practices to prevent shortages or overstock situations.
  • Vendor Relations : Establish and maintain relationships with suppliers to ensure reliable delivery schedules and quality of materials.
  • Data Management : Use inventory management software to track supplies, generate reports, and analyze data to forecast future needs.
  • Compliance : Ensure all procurement activities comply with company policies and relevant regulations.
  • Cost Management : Monitor and control budgets for supplies procurement, identifying opportunities for cost savings.
  • Coordination : Work closely with various departments to forecast supply needs and ensure timely delivery of materials.
  • Problem-Solving : Troubleshoot supply chain issues and develop effective solutions to ensure a smooth supply process.

Qualifications

  • Previous experience in supply chain management, procurement, or a related field.
  • Proficiency in inventory management software and Microsoft Office Suite.
  • Strong verbal and written communication skills to coordinate with internal teams and external suppliers.
  • Ability to troubleshoot issues with suppliers or inventory and develop effective solutions.
  • Strong organizational skills and attention to detail.
  • Preferred :

  • Experience in the technology or office solutions industry.
  • Knowledge of procurement best practices and supply chain optimization techniques.
  • Familiarity with ERP systems.
  • Strong analytical skills and experience with data analysis tools.
  • Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A collaborative and supportive work environment.
  • Note : This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and / or individuals with disabilities are encouraged to apply.

    The typical pay range for this role is $50,000.00-$62,000.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

    Salary : $50,000 - $62,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative?

    Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $72,457 - $92,938
    Income Estimation: 
    $155,241 - $208,293
    Income Estimation: 
    $86,776 - $120,837
    Income Estimation: 
    $56,467 - $87,446
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $86,776 - $120,837
    Income Estimation: 
    $155,241 - $208,293
    Income Estimation: 
    $130,764 - $217,954
    Income Estimation: 
    $80,618 - $113,300
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at KYOCERA Document Solutions Inc

    KYOCERA Document Solutions Inc
    Hired Organization Address Westbrook, ME Full Time
    Overview When you join Kyocera Document Solutions New England you are joining an organization that is deeply rooted in t...
    KYOCERA Document Solutions Inc
    Hired Organization Address Miami, FL Full Time
    Overview When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in...
    KYOCERA Document Solutions Inc
    Hired Organization Address Fairfield, NJ Full Time
    Overview : When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted ...
    KYOCERA Document Solutions Inc
    Hired Organization Address Fairfield, NJ Full Time
    About the Role We are seeking an experienced Enterprise Data Management Strategist to join our team at KYOCERA Document ...

    Not the job you're looking for? Here are some other Customer Service Representative jobs in the Irvine, CA area that may be a better fit.

    Customer Service Representative

    InterDent Service Corporation, Irvine, CA

    Customer Service Representative

    24 Seven Talent, Irvine, CA

    AI Assistant is available now!

    Feel free to start your new journey!