IT Asset Management Administrator (On-site from Day One)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Title : IT Asset Management Administrator (On-site from Day One) | Location : Boca Raton, FL | Duration : Long-Term

Required Skills and Experience

• 3 years of experience with ServiceNow IT Asset Mgmt. Module (ITAM) is a must.
• Strong organizational and analytical skills.
• Attention to detail and accuracy.
• Proficiency with asset management software and tools.
• Excellent communication and collaboration skills.
• Knowledge of relevant compliance regulations.
• 3 years of Asset Management experience is a must.
• 3 years of experience working within a datacenter environment is a must.
• 3 years of experience in an IT Operations role.
• Physically able to stand, bend, stoop, climb, reach, and lift up to 50 lbs.
• Ability to navigate ambiguity, work independently under pressure, prioritize, and stay focused in a fast-paced environment.
• Excellent attention to detail and process discipline.
• Experience with IT Ticketing and Asset Management applications like ServiceNow.
• Proficiency with Microsoft Office Suite.
• Strong ability to analyze data with in-depth knowledge of IT asset lifecycle.
• Hardware/Software Asset mgmt. certifications preferred (CHAMP, CSAM, etc.) (Preferred)

Primary Responsibilities

• Inventory Management.
• Accurately recording all IT assets including hardware, software licenses, and peripherals.
• Tracking asset details like serial numbers, purchase dates, location, and assigned users.
• Performing regular asset audits to verify accuracy of inventory records.
• sset Lifecycle Management.
• Managing the lifecycle of IT assets from procurement to disposal, including decommissioning and recycling procedures.
• Monitoring asset usage and identifying potential upgrade or replacement needs.
• Compliance Management.
• Ensuring adherence to software license compliance and vendor agreements.
• Implementing security protocols related to asset management.
• Reporting on compliance status to relevant stakeholders.
• Procurement and Deployment.
• Collaborating with procurement teams to purchase new IT assets.
• Coordinating asset deployment to end users.
• Reporting and Analysis.
• Generating reports on asset utilization, cost analysis, and potential risks.
• Identifying trends and recommending improvements to asset management strategies.
• User Support.
• Responding to user inquiries regarding asset allocation and usage.
• Providing training on asset management policies and procedures.
• ServiceNow ITAM Module.
• Configure and maintain the ServiceNow ITAM module.
• Create and manage asset records in ServiceNow.
• Develop and maintain workflows for asset management processes.
• User Management.
• Manage user access and permissions within the ServiceNow ITAM module.
• Create and update user accounts and roles.
• Problem and Change Management:
• Work with incident and problem management teams to resolve asset-related issues.
• Participate in change management processes for asset-related changes.
• Service Catalog Management.
• Manage service catalog items related to asset management.
• Ensure service catalog items meet defined SLAs.

Education

• 4-year degree from an accredited institution in Information Technology, Computer Science, or related field. Or equivalent work experience.

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. for more information.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.