What are the responsibilities and job description for the Accounts Receivable/Collections Specialist position at Kyyba Inc?
Job title: AR Collection Specialist
Location : Nashville TN(Hybrid)
12 months contract on W2
AR Collections Analyst Typical Duties and Tasks:
* Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
* Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
* Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
* Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
* Collaborates with customers and stakeholders to drive resolution of past dues.
* Full range AR portfolio management.
Position Requirements:
* High School Diploma
* At least 1-year Prior Collections and Customer Service experience preferred
* Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
* Excellent interpersonal and communication skills, (written and oral)
* Personal accountability and high level of integrity
* Attention to detail
* Team player
* Good time management skills
1. Experience with customer service environments, preferably in shared services but not required.
2. Strong communication skills – written and oral.
3. Analytical skills – root cause analysis and process improvement.
4. Happy to consider New College Graduates - Associates’ and/or Bachelors’ Degrees in business-related disciplines preferred but not required.
* This is a Monday to Friday position with an 8-hour day expectation. Start time might be flexible, 7:00 AM to 9:00 AM.
* This team is currently working remotely. When business operations return to normal, selected hires will be expected to work on-site under a hybrid model.
* When this team is ready to interview, they’ll be requesting Zoom interviews.
Job Type: Contract
Pay: $28.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Application Question(s):
- Are you local or nearby Nashville TN (Hybrid)?
- Are you comfortable to work with 12 months contract on W2?
Experience:
- Accounts Receivable Collections: 5 years (Required)
Work Location: On the road
Salary : $28 - $30
