What are the responsibilities and job description for the Sr Specialist - Leave Support position at L'Oréal?
Job Description: Leave Specialist
Division: Human Resources
Location: Tampa FL – BEST HR
Reports To: Benefits Manager
Who We Are
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.
What You Will Do
As a Leave Specialist, you will play a vital role in administering and managing all aspects of employee leave programs, ensuring compliance with company policies, federal, and state regulations (e.g., FMLA, ADA, state-specific leave laws). This role is primarily focused on performing administrative functions within L'Oréal's systems, specifically OneProfile, and serving as the primary point of contact for managers and employees seeking guidance on the leave process. You will also act as the key liaison with Lincoln Financial, our third-party leave administrator. This requires a strong understanding of leave regulations, excellent communication skills, and a meticulous approach to record-keeping.
Key Responsibilities
Division: Human Resources
Location: Tampa FL – BEST HR
Reports To: Benefits Manager
Who We Are
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.
What You Will Do
As a Leave Specialist, you will play a vital role in administering and managing all aspects of employee leave programs, ensuring compliance with company policies, federal, and state regulations (e.g., FMLA, ADA, state-specific leave laws). This role is primarily focused on performing administrative functions within L'Oréal's systems, specifically OneProfile, and serving as the primary point of contact for managers and employees seeking guidance on the leave process. You will also act as the key liaison with Lincoln Financial, our third-party leave administrator. This requires a strong understanding of leave regulations, excellent communication skills, and a meticulous approach to record-keeping.
Key Responsibilities
- Administer Leave Programs: Manage all continuous leave of absence requests and processes within OneProfile, including continuous FMLA, short-term disability, long-term disability, personal leave, military leave, and other applicable leave programs. Ensure compliance with all relevant federal, state, and local regulations.
- Process Leave Requests: Receive, review, and process leave requests in OneProfile, ensuring complete and accurate documentation. Determine eligibility based on company policy and applicable laws. Communicate decisions to employees and managers promptly and professionally. Manage time entry for all continuous leave requests to ensure pay accuracy.
- Track Leave Balances: Accurately track employee leave accruals, usage, and balances within OneProfile. Maintain organized and confidential leave records.
- Communication & Education: Serve as the primary point of contact for managers and employees regarding leave of absence questions. Provide clear and concise information about leave policies and procedures. Proactively educate employees on the leave process and available resources.
- Lincoln Financial Liaison: Act as the primary contact with Lincoln Financial, our third-party leave administrator. Ensure seamless communication and coordination between L’Oréal and Lincoln Financial. Escalate complex cases or issues to Lincoln Financial as needed.
- Collaboration: Work closely with HR colleagues, payroll, and managers to coordinate leave administration within OneProfile and ensure a smooth transition for employees on leave and upon their return.
- Compliance: Maintain up-to-date knowledge of all applicable federal and state leave laws and regulations. Ensure company policies are compliant. Interpret and apply leave policies consistently and fairly.
- Reporting and Analysis: Generate reports on leave usage, trends, and costs as requested, utilizing data from OneProfile and Lincoln Financial.
- Continuous Improvement: Identify opportunities to improve leave administration processes within OneProfile and recommend solutions.
- Confidentiality: Maintain strict confidentiality of all employee leave information.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2 years of experience administering leave programs, including FMLA and other state/federal leave regulations. Experience working with third-party leave administrators preferred.
- Strong knowledge of HR principles and best practices.
- Excellent organizational, time management, and communication skills (written and verbal).
- Ability to handle sensitive and confidential information with discretion.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.
- Professional in Human Resources (PHR) or SHRM-CP certification.
- Experience with case management systems.
- Experience with OneProfile or similar HR systems.
- Experience in the beauty industry.
