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Strategic Account Manager- New Jersey

L Oreal USA
East Brunswick, NJ Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/24/2025

JOB SCOPE : The StrategicAccount Manager (SAM) is responsible for leveraging SalonCentric and L'OrealEducation and Business Expertise in partnership with our Key Salon Accounts toensure a strategic path towards continued growth and success. The SAM willutilize their influence as a trusted Industry Leader to procure and develop newprofessional salon relationships within an assigned territory. The SAM fostersstrong internal relationships with key customer points of contact including butnot limited to, working closely with brand education and support teams, SalonBusiness Partners and district leaders within the organization. Buildingcustomer trust and sustaining customer satisfaction are critical components ofsuccess in this role. The ideal candidate will have strong strategic andcommercial acumen, utilize current technologies and social media to attract newbusiness, identify opportunities to be a solution- oriented business partnerthat not only solves the immediate concern but looks to resolve the root cause,and has the mindset and ability to manage multiple internal and externalstakeholder relationships.ESSENTIALDUTIES AND RESPONSIBILITIES : STRATEGIC ACCOUNT DEVELOPMENT- Identify and develop focused and strategic long-term growth plans for our existing Key Salon Accounts while leveraging SalonCentric and L'Oreal value-add systems to attract new professional salon partnerships within assigned territory. Responsible for creating and executing an O O commercial strategy through coordination of Joint Business Planning across our core salon clients, to ensure business growth objectives are agreed upon and achieved. Strong focus on prospecting and acquiring new multi-brand salons to add to the SalonCentric portfolio. Develop, initiate, and engage in strategic and dynamic sales tactics that create value and competitive advantage for our portfolio of accounts. Create and maintain an annual business plan in partnership with our PPD Brand partners considering levers of activation for growth to achieve individual brand profitability. Create and execute development and retention plans by employing our catalogue of business growth tools and system Communicate our premium business strategies and services offered to develop and maintain profitable long-term partnerships. Collaborate with internal partners to identify opportunities for innovation within local market; inclusive of opportunities & strategies to increase brand awareness and grow market share. Responsible for the delivery of monthly, quarterly, and annual sales objectives including goal obtainment on the Key Performance Indicators (KPI). Act as a client centric consumer voice for the salon by ensuring a strategic viewpoint across the division. Lead through strategic account / salon opportunities. Develop a 360 degree approach for each SBP and salon business.2. STRATEGICEDUCATION & TRAINING : Supports business by developing andcoordinating education and promotional events including but not limited to : area classes, company shows and events, hands-on workshops, and in-saloneducation. Organize and execute strategic education planning meetings on a frequent basis with salon owners, leaders and influencers and consult on business promotions and strategy. Leverage and integrate third-party business partners to enhance clients' businessd resulting in long-term stability in salon operations and improved P&Ls. Employ company resources and tools to leverage loyalty programs. Monitor brand integrity by continually assessing and monitoring the appropriate amount of product that each customer should be ordered based on their size, client count, and the number of service providers within the salon location.REQUIREMENTS High school degree required, bachelor's degree strongly preferred. Minimum of 3 - 5 years demonstrated success in outside sales or beauty industry experience with emphasis on Strategic Account Management and consultative selling. Exemplary interpersonal and communication skills, and the ability to easily engage others within a comprehensive OMNI sales environment. Extensive experience in and familiarity with the professional beauty industry, and strong appreciation of beauty brands preferred. Exceptional presentation, written and verbal communication skills. Excellent organizational and project management skills. Proficient in PowerPoint and other design / presentation applications. Strong commercial orientation and business acumen Solid understanding of sales technology platforms (experience with Salesforce.com and MS TEAMS preferred). Possesses a valid state driver's license, good driving record, and required auto insurance policy levels. Must live within assigned sales territory. Position requires frequent and sometimes prolonged driving of a car, walking and standing. Uses professional judgment during all business activities. Excellent computer skills - Windows-based (MS Office) systems and applications. Knowledge and demonstrated use of technology and social media platforms to influence business objectives. Role will include significant travel, up to 75%, to cover accounts within assigned geographical areaThis position requires intermittent supervision as incumbent will be working independently most of thetime in the field. This role is responsible for direct interaction with salon owners and leaders and will berequired to negotiate and react quickly with regards to businessdecisions, with manager's approval for key decisions.This positionrequires significant travel, up to 75%, to current and potential clients. Italso requires attendance at conventions, shows, educational classes and otherspecial events that may requireovernight travel and / or some weekends. All work may necessitate the lifting of promotional materialsand products up to 25 pounds which may also require bending.We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminatein recruitment, hiring, training, promotion, or other employment practices forreasons of race, color, religion, gender, sexual orientation, national origin,age, marital or veteran status, medical condition or disability, or any otherlegally protected status.#SCJOB1

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