Manager, Market Intelligence

Title: Manager - Market Intelligence

Division: Corporate, CDMO

Reports To: AVP – Market Insights

Location: New York, NY

Department: CDMO - Consumer & Market Intelligence Team (CMI)

The Department: The Consumer & Market Intelligence Team (CMI) with the CDMO Consumer Function plays a vital role in empowering data-driven decision making at L'Oréal. CMI uses a wide variety of research techniques and tools to track and forecast the beauty landscape. As a business partner, CMI leverages insights pertaining to the consumer, shopper and market to aid in category go-to-market strategies for our divisions. We pride ourselves on our collaborative spirit, analytical rigor, and passion for the beauty industry.

Job Summary: L'Oréal is searching for a highly motivated, analytically driven, and collaborative individual to join our dynamic Market Intelligence team. In this role, you will be a key partner to the divisions, providing critical insights and support through robust market analysis, forecasting, and reporting. He/she/they will have the vision, structured thinking and business savvy to help syndicated data be utilized as a competitive advantage for the organization. If you thrive in a fast-paced environment, possess a passion for beauty, and have a proven track record of success in market research, we encourage you to apply!

What You Will Learn:

• Lead Measurement & Analysis
  • Own reporting and forecasting initiatives for the Beauty market, effectively managing the complexities of diverse selling models including traditional retail and e-commerce (1P & 3P).
  • Develop insightful analyses and deliver actionable recommendations that drive strategic decision-making and anticipate market shifts.
  • Masterfully integrate data from various sources (syndicated data, consumer panels, digital analytics, etc.) to uncover impactful insights.
  • Will be one of three team knowledge leads on a key beauty category [Skin, Makeup or Hair]
  • Responsible for the data quality and cleanliness of our syndicated databases
• Project Management & Stakeholder Engagement:
  • Expertly manage multiple, often concurrent, projects with competing deadlines, ensuring timely and high-quality deliverables.
  • Confidently communicate complex information to diverse audiences, including senior leadership, in a clear and compelling manner.
  • Cultivate and manage strong relationships with key vendor partners, maximizing the value of these partnerships.
• Continuous Improvement & Innovation:
  • Proactively identify opportunities to enhance existing processes and introduce new methodologies that elevate the team's analytical capabilities.
  • Maintain a pulse on emerging trends and innovations within the market research landscape, particularly related to the beauty industry.

What We Are Looking For:

• Education: Bachelor’s degree required, ideally in business or statistics
• Experience: 5-7 years of experience in syndicated market research, ideally within the beauty industry. Marketing or Brand Management experience preferred.
• Technical Skills:
  • Advanced proficiency in Excel, PowerPoint and syndicated data analysis, particularly NIQ (NielsenIQ) Discover (or comparable platforms) and consumer panel data
  • Experience with Kline, Euromonitor, e-commerce analytics, and social listening tools is highly desirable.
  • Proficient in data visualization tools and techniques to effectively communicate insights

Key Competencies:

• Exceptional Analytical Skills: Ability to synthesize large datasets, identify trends, and translate data into actionable business recommendations.
• Strong Project Management: Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Excellent Communication Skills: Confident presenter and communicator, both written and verbal, with the ability to effectively tailor messages to diverse audiences, including senior leadership.
• Interpersonal Savvy & Emotional Intelligence: Adept at building strong relationships, navigating sensitive situations with diplomacy and empathy. Works effectively with others with professionalism and kindness.
• Passion for Beauty & Growth Mindset: Genuine interest in the beauty industry with a desire to continuously learn and develop expertise within the field.

• Understanding for Beauty: The interconnectivity of core classes of trade; Mass, Prestige & Professional for Makeup, Skin and Hair

L’Oréal Competencies:

• Acts/Leads with Human Sensitivity - Demonstrates respect, develops others, enriches team dynamics
• Interacts Effectively - Listens and communicates effectively, actively networks
• Manages Complexity - Reasons from multiple perspectives, makes decisions
• Achieves Results with Integrity - Conveys energy, focuses on results, acts with integrity
• Innovates - Shows curiosity, imagines creative solutions, promotes team creativity
• Demonstrates Entrepreneurship - Takes initiative, focuses on customers, improves business performance, develops a vision
• Displays Sensitivity to the “Métier” of L’Oréal - Focuses on quality, builds knowledge of the beauty business, understands beauty

Please note: This job description is a general outline and may be subject to change.

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

• Salary Range [New York]: $98,400-$140,200 base salary (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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