IT Support

L.R. Falk Construction is a third generation family-owned business that has been around for over 100 years. Our 3 main values are Family, Honesty, and Quality. L.R. Falk Construction specializes in custom crushing and delivery of limestone products for construction and agricultural applications. We sell a number of aggregates to consumers and contractors for a number of applications. We also produce aglime to sell to farmers and ag retailers.

We are looking of an IT Support responsible for installing, maintaining and repairing computers and networks. Ensure adequate IT infrastructure is in place and is used to its maximum capabilities. This is a great opportunity to become part of a forward looking organization and work with positive, supportive, easy going but hardworking staff. We have generous benefits including health, dental, life and AD&D insurance, short term and long term disability, flexible medical spending account, supplemental insurance, paid vacation, paid holidays, 401k, and performance based bonuses. Please submit your resume and cover letter to sarah@lrfalk.com. EOE

RESPONSIBILITIES:

· Setting up hardware and installing and configure software and drivers

· Maintaining and repairing technological equipment (e.g. routers) or peripheral devices, PC’s, iPads, iPhones

· Installing well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)

· Support technology for Lime Spreaders and crushing automation

· Support company security and communication infrastructure through device management, repair, and replacement schedules.

· Manage security options and software in computers and networks to maintain privacy and protection from attacks

· Perform regular upgrades to ensure systems remain updated

· Troubleshoot system failures or bugs and provide solutions to restore functionality

· Arrange maintenance sessions to discover and mend inefficiencies

· Keep detailed procedural documentation and records of repairs and fixes for future reference

· Offer timely technical support and teach users how to utilize computers correctly

· Work with team members in the office and in the field to identify efficiency bottlenecks and coordinate with solutions to optimize productivity

· Strong communication and interpersonal skills, with the ability to collaborate with internal teams and external partners

· Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment

· Cross train in and support company utilized software suites

· Follow all company, local, state and federal safety standards.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: BS/BA in Computer Science, Engineering or relevant field OR 3 years’ experience as IT Support or similar role. Relevant certifications (e.g. CompTIA A ). Experience with LAN/WAN networks, thorough knowledge of computer systems and IT Components preferred. Knowledge of internet security and data privacy principles. Skills include excellent troubleshooting, time management, good communication skills, prioritization and problem-solving skills.

PHYSICAL REQUIREMENTS: Ability to lift at least 15-20 pounds. Also requires occasional bending, twisting, squatting and crouching.

WORKING CONDITIONS: Standard office setting, some exposure to dust. Requires some travel to outlying quarries for onsite installations, repairs, troubleshooting, etc and exposed to loud noise and dusty conditions.

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Job Type: Full-time

Pay: $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation Package:

• Hourly pay
• Performance bonus
• Profit sharing

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• IT Support, Management or similar role: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Saint Ansgar, IA 50472: Relocate before starting work (Required)

Work Location: In person

Salary : $28