What are the responsibilities and job description for the Front Desk Agent (Part-Time) position at L3 Oasis Hotel?
About us
L3 Oasis Hotel is a small business in Palm Springs, CA. We are professional, customer-centric and our goal is to Each hotel within its given market segment will be a premier property by offering a quality, value driven product and employing the best people, trained and empowered to deliver outstanding service and experience to Every Guest-Every Time..
Our work environment includes:
- Safe work environment
- Lively atmosphere
- Welcome customers and guests in a warm and friendly manner.
- Manage online, phone and in-person room reservations
- Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of hotel operations.
- Collects payments by accepting credit cards.
- Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and work area determine customer flow.
- Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
- Facilitates correspondence with customers.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with other staff, managers, and resources.
Qualifications / Skills:
- Verbal Communication
- Customer Service
- Resolving Conflict
- Teamwork
- Energy Level
- Thoroughness
- Professionalism
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Experience:
- Hotel experience: 2 years (Required)
Work Location: In person
Salary : $18 - $20